Smooth Moves Cville, LLC Movers
Moving and storage service in Charlottesville, Virginia
Google rating
4.0
Ratings counted
43
Are 1 or 2 star
23.3%Well above typical
The rating breakdown
10 of the 43 ratings in Google’s published star breakdown for Smooth Moves Cville, LLC Movers are one or two star.
Worked out from 43 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Charlottesville
19.8 percentage points higher than the middle of the 18 listings in Charlottesville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 31 | 72.1% | |
| 4 star | 2 | 4.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 10 | 23.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smooth Moves Cville, LLC Movers at 23.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings4 · 80%
- Professional and courteous3 · 60%
- Worked hard and fast2 · 40%
- Turned up when they said1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Smooth Moves Cville, LLC Movers. A review can mention more than one thing.
In their own words
Smooth Moves went above and beyond for us. They brought a kind, smart, respectful crew and lived up to their name. Moving is always stressful but they minimized the stress by being communicative through the entire process. The movers had the truck packed quickly and brought more than enough wrapping, blankets and straps for the furniture. They were equally quick with unloading. It's the only move we've ever experienced that had no breakage or damage.
Smooth Moves was an absolute life saver. They made moving day a breeze in every way possible. The quote and contract I received were reasonable and easy to understand, the movers showed up on time and were courteous, careful and went above …
Excellent service; came highly recommended and frankly exceeded expectations. We hired Smooth Moves to move our three bedroom house from Charlottesville VA to Richmond VA in one day. To avoid the additional hassle we requested that the company provide the truck and furniture blankets. The truck arrived at the loading destination 3 minutes early and the staff was efficient, diligent and polite
Thank you so much for sharing your experience. We are grateful for your business and it was a pleasure to help your household through the moving process.
I can't say enough good things about Rae and Smooth Moves. I hired them to help move my elderly mother into her new apartment and it's the best moving experience I've ever had. She has many delicate antiques and the movers were so careful …
Thank you so much Mrs. Bunch, it was truly a pleasure to work with you. Best of luck to your family.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- charge7
- careful movers5
- timely crew3
- invoice3
- kind crew3
- efficient crew2
- safe unloading2
- smooth move2
- polite2
- packing supplies2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews