Smooth Moving & Storage Nashville
Google rating
5.0
Ratings counted
189
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 189 ratings in Google’s published star breakdown for Smooth Moving & Storage Nashville are one or two star.
Against other listings in Nashville
2.5 percentage points lower than the middle of the 19 listings in Nashville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 185 | 97.9% | |
| 4 star | 3 | 1.6% | |
| 3 star | 1 | 0.5% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smooth Moving & Storage Nashville at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous91 · 58%
- Worked hard and fast59 · 37%
- Turned up when they said41 · 26%
- Careful with belongings27 · 17%
- Kept in touch12 · 8%
- Price matched the quote1 · <1%
Counted across the 158 four and five star reviews we have read for Smooth Moving & Storage Nashville. A review can mention more than one thing.
In their own words
We had a wonderful experience with Smooth Moving and highly recommend them for packing and moving! They showed up right on time both mornings and efficiently packed up our entire house for us and moved us the following day. Having 2 small children, this was incredibly helpful! We had A LOT of stuff and they were able to quickly pack up all of our belongings and move them to our new home in 2 days. They brought all of their boxes, paper, saran wrap for furniture and moving blankets.
Smooth Moving was just that - smooth! They assessed my property in person, gave me a quote the same day, and came in under all my other bids with a fixed price that never wavered. No hidden costs or add-ons down the line, notwithstanding the extra mile the movers had to go when I got to my destination. I planned to put my things into storage and after it was halfway full, we realized the unit was too small so the movers had to move everything they had already packed into original unit over to a second unit.
This was probably my first experience moving inside the US in 15 years and I was not looking forward to it. I got Smooth Move as a recommendation along with another local moving company from my relator. Smooth move was super upfront with cost and albeit they are definitely not the cheapest they are also not the most expensive. My move went extremely well. I completely underestimated my number of boxes but it wasn't an issue. They moved me out of my old house and into my new one in 7 hours with 4 guys.
BEST MOVE of my entire 5 years in Nashville and we've moved 4 times!! We have owned this VERY large and very heavy dining room table. It is a solid piece of wood that is 6.5 ft. by 6.5 ft square and about 8 inches thick. It had to be carried downstairs from a tall and skinny townhome with shoulder straps. I've had a company leave it and not move it before. So I always prepare the moving company for what I am asking. These guys came prepared and had the table out the door and in the truck in less than 30 minutes.
Wow thank you for this awesome review! We really try to differentiate ourselves from other companies because I know there are a lot of bad ones out there. We treat customers the way they should be treated without price gauging them.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff37
- professional movers12
- quick movers7
- careful with furniture7
- careful packing4
- no hidden fees3
- long-distance moving2
- local family owned business2
- piano moving2
- office moves2
What the company says about itself
Taken from Smooth Moving & Storage Nashville’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
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“…service for a smooth move. We are licensed and insured. We have all the tools, equ”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…for a smooth move. We are licensed and insured. We have all the tools, equipment, and”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…nt/propane tanks before the move. Get a Free Quote Today Relax, we will do the lifting for”Raw text captured from the page, including any surrounding navigation.