South Express Moving
Google rating
4.8
Ratings counted
37
Are 1 or 2 star
5.4%Around typical
The rating breakdown
2 of the 37 ratings in Google’s published star breakdown for South Express Moving are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Doral
1.6 percentage points higher than the middle of the 12 listings in Doral we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 35 | 94.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is South Express Moving at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for South Express Moving, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for South Express Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Please reconsider using this moving company; Sergio is not a guy you want to deal with, complete lack of customer service. He is always late, overcharges you and does not understand he needs to provide a service to its client. Disaster totally in my local move, he sent people late and tired and my house was impacted - broken walls, furniture etc. He was so late (days) that I had to move my vacation plans and tickets and high cost. He charged us for over 4 hours of work when they did less than 2 hours.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous19 · 58%
- Turned up when they said9 · 27%
- Careful with belongings7 · 21%
- Worked hard and fast5 · 15%
- Price matched the quote3 · 9%
Counted across the 33 four and five star reviews we have read for South Express Moving. A review can mention more than one thing.
In their own words
I recently had the opportunity to use the services of South Express Moving, also known as Mudanzas By Sergio's Moving Corporation, for my relocation needs. Overall, I found their services to be efficient, professional, and reliable. From the initial inquiry to the final delivery, the team at South Express Moving displayed a high level of competence and customer service. The booking process was smooth, and their representatives were prompt in providing me with a detailed quote and answering all my questions.
I really liked their customer service. Good price. Very punctual. Very careful with the furniture and boxes. Super professional. They were always in contact with me to make sure everything was okay. I 100% recommend this company. They offer guaranteed quality, price, punctuality, and care for your belongings.
Thank you very much, Mrs. Ana! We will always be at your service. Sincerely, Sergio Quiroga, owner of South Express Moving.
I would have to say, for a person like myself who grew up moving around a lot, this company literally has been a blessing. I have always had to do the hard lifting, endless time packing, and wrapping protecting my precious personal items…. Then decided to call this company for help. I just don’t have the time and energy to do all that needs to be done. I am so happy that I made the call!
Excellent!!! Very professional! They took care of all my furniture, but especially my beloved piano, which is very expensive. Mr. Sergio showed up at my house while his employees were working, removed the lid and packed it, then protected everything with blankets and plastic, freeing the legs. He removed the legs one by one, after placing it on a special piano transport board, while I watched very carefully because I wanted to be sure of what they were doing. It was incredible!
Thank you, Mrs. Cristina, for continuing to trust us. You and your family are very kind people, and of course, you know we will always be available for you and your family. And you know that South Express Moving is, was, and will be a moving company you can continue to rely on, as you have for many…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- punctual7
- furniture5
- recommendation5
- careful handling5
- polite staff4
- item care3
- easy and pleasant move2
- furniture care2
- fast packing2
- kindness2
- customer experience2