Southern Monarch Moving
Google rating
4.9
Ratings counted
56
Are 1 or 2 star
1.8%Unusually few
The rating breakdown
1 of the 56 ratings in Google’s published star breakdown for Southern Monarch Moving are one or two star.
Against other listings in Auburn
1.8 percentage points lower than the middle of the 16 listings in Auburn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 98.2% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Southern Monarch Moving at 1.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous14 · 56%
- Worked hard and fast13 · 52%
- Careful with belongings3 · 12%
- Kept in touch3 · 12%
- Turned up when they said1 · 4%
Counted across the 25 four and five star reviews we have read for Southern Monarch Moving. A review can mention more than one thing.
In their own words
Southern Monarch moving was so kind and helpful! Peyton was absolutely kind and thoughtful and Mark and Brody were fast and attentive. They treated my furnitures and goods as theirs. Very honest and trustworthy movers whom you can rely on. Peyton’s communication was great and informative. All these young men were so polite and gentle. Thank you for helping me moving!
Sawyer and Cliff did a wonderful job today helping us move our daughter into her new apartment. They were careful and asked before placing anything in the vacant rooms. Most importantly, they were kind and polite leaving a great impression of Southern Monarch’s Customer Service. Thank you all so much!
Payton and Xavier were friendly, professional, and punctual. When the elevator broke and we had to move boxes up four flights of stairs, they were unfazed and got the job done. Would recommend any day of the week.
I personally know Peyton from Southern Monarch and he is the best in the business. I experienced great communication, professionalism, and amazing service. They helped me move all of my things out so quickly and safely. Southern Monarch has a lot to offer as far as moving and I’m so grateful that they helped me when I needed it!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff12
- easy move7
- affordability5
- careful with furniture4
- used the stairs3
- quick move3
- moving process3
- ahead of schedule2
- big moves2
- neat packing2