Spare Room Self Storage Owensboro
Self-storage facility in Owensboro, Kentucky
Google rating
4.7
Ratings counted
37
Are 1 or 2 star
5.4%Around typical
The rating breakdown
2 of the 37 ratings in Google’s published star breakdown for Spare Room Self Storage Owensboro are one or two star.
Worked out from 37 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Owensboro
1.5 percentage points higher than the middle of the 16 listings in Owensboro we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 32 | 86.5% | |
| 4 star | 2 | 5.4% | |
| 3 star | 1 | 2.7% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 5.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Spare Room Self Storage Owensboro at 5.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Spare Room Self Storage Owensboro, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for Spare Room Self Storage Owensboro. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Everything I had inside my storage unit is covered in mouse feces and urine, completely ruined. Along with roaches. Been paying $90 a month for a year to store my things just to find out I have to replace everything I had.
I am sorry to hear about your experience. We have an extensive pest control agreement with the top rated pest control company. We go beyond industry standards but when storing in non-climate units we always encourage tenants to take out renters insurance,store as much as possible in plastic totes…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 9%
Counted across the 11 four and five star reviews we have read for Spare Room Self Storage Owensboro. A review can mention more than one thing.
In their own words
The owner is always friendly and helpful,the grounds are always clean and everything is always working the way it should be.
Thank you for the kind words. We strive to give our community a safe and clean facility to store their property when needed!
We have had this unit for a month and love how clean the facility is. It is easy to drive through. Especially with a 15ft box truck for moving. 24/7 access without being charge a premium for after hour access. It pan and tilt camera's …
Thank you for your business!
I rented 2 - storage spaces at the facility and the owner even called me to ensure that everything went smooth. Top knotch facility. Highly secure. I would strongly recommend it for all your storage / vehicles.
Robert, thank you very much for the kind words and allowing us to help you with your storage needs!
It was very easy to rent a storage unit from them. The owner called me after I rented it to check and see if everything went well and it did. Very nice and clean place. I'm very happy with Spare Room Storages.
Thank you Tammie for your business and kind words!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness6
- fully automated5
- clean units3
- helpful owner3
- easy to rent3
- clean facility3
- convenience2
- self checkout kiosk2
- storage space2
What the company says about itself
Taken from Spare Room Self Storage Owensboro’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“On-Line, Auto-Pay and On-Site available 24/7 Gate Access- Keypad entry or new Genie”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory