SS&D: The Movers - London
Google rating
4.9
Ratings counted
64
Are 1 or 2 star
3.1%Around typical
The rating breakdown
2 of the 64 ratings in Google’s published star breakdown for SS&D: The Movers - London are one or two star.
Against other movers in London
1.7 percentage points higher than the middle of the 21 movers in London we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 62 | 96.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.6% | |
| 1 star | 1 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is SS&D: The Movers - London at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SS&D: The Movers - London, counted by matching the words they used.
- Damage to belongings1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for SS&D: The Movers - London. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Showing up late, hungover and in a hurry. They broke an antique sideboard, then hid it at the back of the garage. Made us leave a lot behind because they were in such ruff shape they could not stack and load the truck properly; which took seven hours for 2 bedroom apt. Not my idea of professional movers at all...I guess you get what you pay for. Two thumbs down SS&D.
Hello Elaine, My Name is Shafic I am the owner of SS&D. I am sorry for the delayed response however I just recently read your comment for the first time. I have gone through our records and was unable to find your name or contact information in our system.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous37 · 61%
- Worked hard and fast23 · 38%
- Turned up when they said13 · 21%
- Careful with belongings11 · 18%
- Price matched the quote3 · 5%
- Kept in touch1 · 2%
Counted across the 61 four and five star reviews we have read for SS&D: The Movers - London. A review can mention more than one thing.
In their own words
I had such a pleasant experience using SS&D The Movers. All of my furniture arrived to my new location on time! They took care of special requests like boxing and wrapping certain items. They were quick, friendly and clean. Affordable service and they're trucks are lime green! I would definitely recommend these guys if you're looking to get your stuff moved in one piece.
These guys are wonderful. They are professional and very proficient at what they do. We were out of our old place and into our new home quite fast. Good pricing and no hidden prices. I will definitely recommend them. Thank you SS&D for a much less stressful move than I had anticipated.
Thank you for your kind words, it is very much appreciated.
We recently moved from Toronto to a smaller city and SS&D were so great to work with. Shafic was kind, responsive and reliable in the lead up and the team was friendly and conscientious. Very reasonable cost too. Highly recommend.
Thank you again Annie for using our services and for the positive review. It really does make our job much easier and more enjoyable when the people we work with are great to deal with.
I recently used SS&D and was extremely impressed with their service. From start to finish, they were organized and made the process stress-free. They arrived on time and had a clear plan in place, which made the move go smoothly, and it was not an easy move! I have A LOT of stuff. Every item was handled with care, from the smallest box to the largest piece of furniture. They made sure everything was packed securely, and I felt confident that my belongings were in good hands.
Hi Robbie, Thank you for the very nice feedback. Also, thank you for making things so convenient and pleasant for us as well. You made it very easy for us to do our job and you were a delight to work with the entire time. All the best in your new location.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost13
- efficiency12
- careful handling5
- truck4
- quote accuracy2
- first contact2
- discount2
- thoroughness2
- value for money2
- smooth move2
What the company says about itself
Taken from SS&D: The Movers - London’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“NEWS FAQ BLOG MOVING TIPS CONTACT GET A FREE QUOTE GOT QUESTIONS? SEND US A MESSAGE! Conta”Raw text captured from the page, including any surrounding navigation.