Star Family Movers
Moving and storage service in Mill Woods, Alberta
Google rating
4.9
Ratings counted
85
Are 1 or 2 star
1.2%Unusually few
The rating breakdown
1 of the 85 ratings in Google’s published star breakdown for Star Family Movers are one or two star.
Against other movers in Mill Woods
1.7 percentage points lower than the middle of the 12 movers in Mill Woods we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 82 | 96.5% | |
| 4 star | 2 | 2.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Star Family Movers at 1.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Star Family Movers, counted by matching the words they used.
- Crew conduct1 · 100%
Counted across the 1 one and two star review we have read for Star Family Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 26%
- Worked hard and fast2 · 11%
- Turned up when they said1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for Star Family Movers. A review can mention more than one thing.
In their own words
Alex & his team were great. They did a good job in completing the move. They were very friendly & co-operative. I will recommend them to anyone who’s looking to move.
Thank you Zeeshan for hiring us 'Star family Movers' to move for you. We are so glad that Alex and his crew were great moving your items as you did rightly acknowledged; we are so grateful Zeeshan.Thank you.
Alex and his team are very amazing. The are always on time when they are be called. I recommend them for anyone looking for moving compay.
Thanks Charlie, it was our pleasure to move for you. Thank you.
I really enjoyed the service of Star family Movers. Very good in time keeping and good at handling/moving of my properties. Indeed they are doing great, their cooperation is awesome. I will always use them again & again & again and recommend them for friends and to the public.
Hi Collins, thank you so much for the amazing review! We’re thrilled to hear you were happy with our timely service, careful handling, and teamwork. At Star Family Movers, we take pride in making every move as smooth and stress-free as possible.
Happy with the service. Alex and his team are highly recommendable. Many thanks to their systematic and reliable service. Thank you Alex and team, we would have not done everything without your help!
Thank you so much Mildred; we are so happy you hired us to move for you. Also we thank you so much for all the delicious foods that you gave our team as well as the big tips. we appreciate you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff7
- hardworking staff5
- smooth move4
- no damage3
- fast response2
- urgent move2
- easy move2
- value for money2
- fee2
- friendly crew2
What the company says about itself
Taken from Star Family Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“…process. Contact us today for a free quote and experience the Star Family Movers d”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…on moving company is fully licensed and insured, giving you peace of mind throughout th”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…and provide packing and moving services 24/7. Our pricing is always clear and compet”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Our Edmonton moving company is fully licensed and insured, giving you peace of mind t”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…areas, Star Family Movers brings over 20 years of moving company Edmonton to meet all”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory
- facebook.comsocial
- bbb.orgreviews
- yelp.careviews