Steve Gripp Inc
Google rating
4.5
Ratings counted
22
Are 1 or 2 star
9.1%Above typical
The rating breakdown
2 of the 22 ratings in Google’s published star breakdown for Steve Gripp Inc are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Davenport
4.9 percentage points higher than the middle of the 16 listings in Davenport we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 18 | 81.8% | |
| 4 star | 2 | 9.1% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 9.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Steve Gripp Inc at 9.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Steve Gripp Inc, counted by matching the words they used.
- Items missing or never delivered1 · 50%
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Steve Gripp Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had a poor experience trying to schedule a local move. I received an estimate from the secretary and when I tried to schedule based on our closing date changing she told me they no longer had availability and she couldn't get me scheduled for two weeks out because I kept changing the date on her and she initially stated this is their busy time of year to be changing dates. Hard to control when the closing date will be on a new home. Poor customer service!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 43%
- Price matched the quote3 · 21%
- Professional and courteous3 · 21%
- Careful with belongings1 · 7%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for Steve Gripp Inc. A review can mention more than one thing.
In their own words
They were fast efficient and very affordable. There was no messing around or rules they came up with at the last minute that we had to move our stuff or any issues. Also as an added bonus most communication was via email so that helped a lot since I work during business hours. Definitely the best in the business!!!
Best moving experience, made our move out of state very smooth. Great price and professional service! Thanks so much!
Hired them for a local move. Very fast and careful move. Support this local business!
We hired this company to move us out of state. They did a great job for a great price! They provided us with free boxes and brought wardrobe boxes for us to use the day of the move. They were cheerful and worked hard. Moving us into our new place came with some challenges but they just figured it out and kept on going. I would recommend this company.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- value4
- out of state move2
- speed2
What the company says about itself
Taken from Steve Gripp Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…with the utmost care. Packing Services Free Estimate Storage Units Request A Quote Name Emai”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…no further than Steve Gripp. With over 50 years of experience in local moving services”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- dandb.comdirectory