STOR-IT-4-LESS
Self-storage facility in Richmond, Texas
Google rating
4.4
Ratings counted
79
Are 1 or 2 star
12.7%Above typical
The rating breakdown
10 of the 79 ratings in Google’s published star breakdown for STOR-IT-4-LESS are one or two star.
Against other listings in Richmond
7.4 percentage points higher than the middle of the 11 listings in Richmond we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 73.4% | |
| 4 star | 9 | 11.4% | |
| 3 star | 2 | 2.5% | |
| 2 star | 2 | 2.5% | |
| 1 star | 8 | 10.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is STOR-IT-4-LESS at 12.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for STOR-IT-4-LESS. A review can mention more than one thing.
In their own words
We have had an excellent experience with Susan at Store It For Less. She was incredibly friendly, professional, and helpful throughout every process. Whether it was us renting a U-haul or questions with our storage unit. Susan took the time …
Thank you so much for taking the time to share your positive experience with Susan at Store It For Less, Maurina! We are thrilled to hear that Susan provided you with excellent customer service and made your experience stress-free and pleasant.
Our experience with this company went from unpleasant to pleasant. We were quoted wrong at the beginning. However, thanks to Susan she was able to get everything worked out for us. We grew appreciate her.
Susan provided the best service to me and went out of her way to make sure that I had everything that I needed during my storage lease. Very nice lady !!!!!!!!
Thank you so much for your glowing review, Natasha! We're thrilled to hear that Susan provided you with exceptional service and went above and beyond to make sure your storage needs were met. We pride ourselves on our helpful and friendly … More
Ms. Susan was great! We’ve used this location multiple times and as always she made the experience seamless and pleasant! I highly recommend
We are pleased to hear that Ms. Susan's service was exemplary. Thank you for your continued support and for taking the time to provide your positive feedback.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- unit rental12
- truck6
- accommodating staff5
- uhaul rental3
- helpful manager3
- affordable2
What the company says about itself
Taken from STOR-IT-4-LESS’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website