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Storage Corner Pocatello

Self-storage facility in Pocatello, Idaho

Google rating

4.8

Ratings counted

308

Are 1 or 2 star

3.9%Around typical

The rating breakdown

12 of the 308 ratings in Google’s published star breakdown for Storage Corner Pocatello are one or two star.

Against other listings in Pocatello

This company3.9%
Typical listing in Pocatello4.5%

About the same as the middle of the 14 listings in Pocatello we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
28692.9%
4 star
92.9%
3 star
10.3%
2 star
31.0%
1 star
92.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Storage Corner Pocatello at 3.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage Corner Pocatello, counted by matching the words they used.

  • Crew conduct1 · 17%

Counted across the 6 one and two star reviews we have read for Storage Corner Pocatello. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewowen W.3 years ago
Sydnie was very unprofessional. Over priced units I pay half of what they are asking for in a secure facility that already has gates lighting and cameras. Look around town before trying to rent from them trust me I worked there.
Reply from the business

Owen, thank you for your feedback. We are currently upgrading all of our units and and the entire property. We are sorry that you had a negative experience with our worker. Feel free to stop by our office if you have any other concerns.

1-star Google reviewE Y.Edited a year ago
They keep trying to raise the unit rates. Even if you have them less than 7 months. (1st post before response) New post below... 125.00 was your regular rate after the 4 month move in discount promotion discounts ended. Now you want to raise it to 144.00 per month, after only 3 months at the regular rate. I was hoping to get these cleared by this summer 2025, as they contain my in laws stuff we have to go through since both are gone now as of last Sept.. But due to your rate hike so soon, it will be much sooner.
Reply from the business

E Y, yes our rates change due to a variety of different factors. As well as some of our move in promotions just expiring. Please reach out to us and we will gladly look into your rate and see if there is anything we can do or explain it better. [phone removed]

1-star Google reviewAlan E.3 years ago
Finally someone from this business is getting something done about my unit's door. Savanna, the new lady at the office, in two days has gotten someone to look and fix the door. The other lady, for six months has done nothing but lied to me …
Reply from the business

Alan, thank you for your feedback. We are working on securing bids for the project. We have recently painted the facility and are refurbishing the units, especially the door and seals. Thank you for your patience. You will continue to see improvements to the property.

1-star Google reviewDustin B.Edited a year ago
Recently updated this review that they gave me a discount to complete and give a five star review…they just upped my rent $8 dollars a month for what? They haven’t done anything to better the property…there’s still no fence as promised and …
Reply from the business

Dustin, we are sorry you feel this way. Over the past 1year we have installed cameras, replaced 20 plus doors, fixed the concrete aprons in multiple locations, painted, fixed other doors and cleaned up the property. We also have multiple items to be updated or fixed in 2025.

1-star Google reviewDarin R.a year ago
There is no free month its only free to the first of the following month. They will also charge a $25 administrative fee. This property is very old and poorly maintained. It was purchased by a company who is very profit driven and whom …
Reply from the business

Darin, thank you for your feedback. I would like to apologize that you were not satisfied with our service. But I would also like to clarify a few things though. One we do offer the discount it is just applied to the 1st full month which benefits the renter.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast4 · 24%
  • Professional and courteous4 · 24%

Counted across the 17 four and five star reviews we have read for Storage Corner Pocatello. A review can mention more than one thing.

In their own words

5-star Google reviewAimee A.Edited a month ago
Quick and hassle free! Very friendly staff! Makes the stress of moving less stressful! Secure storage and access to your belongings when you need it.
Reply from the business

Thank you, Aimee, for your review! We're thrilled to hear that you had a quick and hassle-free experience with us. Providing friendly service and making the moving process less stressful for our customers is important to us.

5-star Google reviewAntonio W.a month ago
Pocatello storage corner is amazing with a great staff. Kyle and another young lady who works there made the experience great. They were always helpful and they always stop by when I was at my storage to make sure everything was ok and up to standard. Cuddos to upper management for hiring a great staff. I will recommend Storage Corner to everyone and if I need to come back I will. Thanks for being great!!!
Reply from the business

Thank you, Antonio! Storage Corner Pocatello offers secure units and easy access. Kudos to Kyle and our team for making storage near me a great experience!

5-star Google reviewJoyce D.Edited 3 months ago
Very easy to rent on line. The young lady handled the process very well and quickly. We rented 3 units still have one. We have had no problems with the units and it's been very easy to rent and to check out of the units when we get them empty. Thank you Storage corner
Reply from the business

Thank you so much for the wonderful 5-star review, Joyce Devore! As a respected Local Guide with your 18 reviews and 4 photos, your endorsement carries real weight in the community—we're delighted that renting online was very easy and that … More

5-star Google reviewjnkoa332 months ago
The rental process went very smoothly. Instructions were very clear on how to proceed with the rental, storage unit accessibility, payments and who to contact with questions. 24/7 access is excellent. The facility appeared safe and secure. …
Reply from the business

Thank you so much for the detailed 5-star review, jnkoa33! As a Local Guide who shares such helpful feedback and photos, we really appreciate you taking the time to highlight how smooth the entire rental process was — from the clear instructions and excellent communication to the friendly staff and…

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • unit selection36
  • affordability7
  • helpful company5
  • quick setup5
  • no fence4
  • genuine staff3
  • online paperwork2
  • facility upgrades2
  • flexible hours2
  • move in deal2

What the company says about itself

Taken from Storage Corner Pocatello’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…are made for you. Most are accessible 24/7, and they're easy to rent and use. Orga”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews
  • mapquest.comdirectory
  • yelp.comreviews
  • yellowpages.comdirectory

Before you hire Storage Corner Pocatello

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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