StorQuest Self Storage
Self-storage facility in Merced, California
Google rating
4.6
Ratings counted
111
Are 1 or 2 star
4.5%Around typical
The rating breakdown
5 of the 111 ratings in Google’s published star breakdown for StorQuest Self Storage are one or two star.
Against other listings in Merced
6.1 percentage points lower than the middle of the 12 listings in Merced we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 84 | 75.7% | |
| 4 star | 17 | 15.3% | |
| 3 star | 5 | 4.5% | |
| 2 star | 3 | 2.7% | |
| 1 star | 2 | 1.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is StorQuest Self Storage at 4.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 42%
- Worked hard and fast1 · 8%
Counted across the 12 four and five star reviews we have read for StorQuest Self Storage. A review can mention more than one thing.
In their own words
I had such a great experience with StorQuest Self Storage thanks to Patty. From the beginning, she was welcoming, professional, and genuinely cared about making the process easy and stress-free. She took the time to answer all of my questions, explained everything clearly, and made me feel valued as a customer rather than just another account. The facility was clean, organized, and well maintained, but Patty’s customer service is what really stood out.
Hi Trina, Thank you for the wonderful feedback and recommendation! We’re delighted to hear Patty provided welcoming, professional, and attentive service that made your experience smooth and stress-free. We truly appreciate your support and kind words!
I needed a super last minute storage unit to move out of my apartment and that’s exactly what I got. I payed on the phone and came into the facility and it took not even 10 minutes to help me find my unit, sign papers and get my new lock. The man at the front desk was super friendly (even gave us cold waters) and helped walk me through the process since I never done it before.
Hi Caroline, Thank you for sharing your wonderful experience! We're thrilled to hear our team made your last-minute move so quick and easy, from helping you find the right unit to completing the paperwork and getting you set up with your … More
I was in need of storage and I found StorQwest self storage available. Josh was professional and very kind and respectful. I recommend StorQuest self storage. It is a very clean place. Lots of cameras that are monitored. It's a safe place to storage.
Hi Bill, Thank you for your wonderful feedback and recommendation! We’re delighted to hear Josh provided professional, kind, and respectful service. It’s also great to know you found the facility clean, secure, and well monitored. We truly appreciate your support!
These folks - Joyce , in particular were so wonderful and helpful and nice to work with over the course of several years and my belongings are safe and sound and back at our new home. Thank you Joyce
Hi Chase, thank you for your wonderful review! We're delighted to hear Joyce provided such friendly and helpful service over the years. It's wonderful to know your belongings were well cared for throughout your time with us. We'll be sure to share your kind words with Joyce.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff28
- kind staff10
- cleanliness3
- secure grounds3
- clear explanations3
- rent2
- renting a unit2
- security cameras2
- front desk staff2
- customer care2
What the company says about itself
Taken from StorQuest Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“348 (209) 844-0249 Agents are Available 24/7 - Call Now! Office Hours Monday - Satur”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory