Stow Away Mini Storage
Self-storage facility in Yuba City, California
Google rating
4.5
Ratings counted
86
Are 1 or 2 star
9.3%Above typical
The rating breakdown
8 of the 86 ratings in Google’s published star breakdown for Stow Away Mini Storage are one or two star.
Against other listings in Yuba City
About the same as the middle of the 18 listings in Yuba City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 70 | 81.4% | |
| 4 star | 6 | 7.0% | |
| 3 star | 2 | 2.3% | |
| 2 star | 2 | 2.3% | |
| 1 star | 6 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Stow Away Mini Storage at 9.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Stow Away Mini Storage, counted by matching the words they used.
- Crew conduct3 · 50%
- Damage to belongings1 · 17%
Counted across the 6 one and two star reviews we have read for Stow Away Mini Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Stow away mini storage use to be the best storage in town miss mary was the manager then and now it’s the worst I’ve ever seen the manager don’t know her name older long grey stringy hair she harassed me so much calling me up back to back to back for like 5 minutes doing really weirdo things she is convinced that she knows when the horrible horrible mice/rat problem happened or rather accorded meaning the mice ate my face masks the whole bottles many bottles my Mk flip flops 5 of them and the property manager will…
The 1 star is not towards the manager more towards the owners. Our RV was broken into broke both outer storage doors sway bar & locking chocks were taken, tried to pry off door key lock cracked the door messed up keyhole bent door frame all up but luckily didn't get inside moving trailer out today. The lack of no video cameras just means this will keep happening. This was our 2nd time being stole from 1st time it was the propane cover. No longer taking chances not a safe place for RVs
I don't know about prices of rental spaces at Stow-Away Mini Storage, but I sure know about the policies. I went to look at a trailer that was for sale by one of the renters. The office was closed, but someone was coming out of the …
Horrible storage. Mice and rats have infested this facility, and NOTHING was done early even tho the problem was brought to their attn several times. I just vacated my unit and it’s a huge relief to be done with stowaway!!!
New management was beyond rude an quite embarrasing nor did they care at all bout my things like the last mangers who were very helpfull an awsome all the time
Most rude and angry employees I think I have ever come across. Not worth the hassle. HIGHLY RECOMMEND FINDING A DIFFERENT PLACE!!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 27%
- Price matched the quote1 · 7%
- Worked hard and fast1 · 7%
Counted across the 15 four and five star reviews we have read for Stow Away Mini Storage. A review can mention more than one thing.
In their own words
Glad I ran into this place, Mary who is the manager at the facility is so sweet and polite. She showed us around the different size units even though it was so windy and cold, until we found the Right one for us, overall, I would recommend the storage facility to everyone! Thank you, Mary!
My experience getting my RV stored away was so easy and the manager was very helpful in helping me park and keeping a lookout for my Uber driver for me as I locked all the windows and secured RV. It was a very hot day and she was helpful and made things go quickly and smothly
The 5 star is for the current management, not the incoming corporate management. I have been a customer for over 25 years. The original manager passed away and Mary started managing. I was very happy with the service and accessibility to my unit. In the 25 years, the total monthly payment $65 is barely double what it started as ($32). Double may sound like a lot but over 25 years, it is not. Now the mini storage was bought out by a corporation. Mary is leaving and they are bringing in new workers.
I feel like I'm wanted there,the management was extremely helpful,and plus they give you a lock for your belongings,every other storage place I've ever used charges you for a lock,. The facility is always spotless,makes you want to come back .5 out of 5 in my books
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- great units13
- affordability3
- secure3
- clean unit3
- rats2
- late hours2
- free lock2
- trailer storage2
- safe environment2
- clean grounds2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory