Stowaway Self Storage
Self-storage facility at 2005 American Way in Kingsport, Tennessee
Google rating
4.6
Ratings counted
69
Are 1 or 2 star
5.8%Around typical
Google carries another listing under this name in Kingsport. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
4 of the 69 ratings in Google’s published star breakdown for Stowaway Self Storage are one or two star.
Against other listings in Kingsport
1.5 percentage points higher than the middle of the 8 listings in Kingsport we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 54 | 78.3% | |
| 4 star | 9 | 13.0% | |
| 3 star | 2 | 2.9% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Stowaway Self Storage at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 30%
- Careful with belongings2 · 10%
- Worked hard and fast1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for Stowaway Self Storage. A review can mention more than one thing.
In their own words
I have used Stowaway for many years now and always know my items are protected and safe. I have dealt with Nancy for many years and she truly is there to help and assist the customers at all times. She is a 5 star asset to this company. Thank you Stowaway and Nancy for outstanding and professional services you provide.
Wow, thanks so much for the kind words and positive review Robin!! Customer service is one of our top priorities and Nancy is absolutely fantastic, we're lucky to have her! We appreciate your long and continued business!!
I've used Stowaway self storage for little over 2 years in Kingsport Nancy has been professional and kept me updated on any up coming changes If you're in the Kingsport area I highly recommend Stowaway Self Storage for all your storage needs Thanks you Nancy and staff at Stowaway
Hey John, thanks so much for the positive review! We might be biased but we think Nancy is fantastic, and we're so fortunate to have her on our team. We appreciate your business and thanks for storing with Stowaway!!
Nancy was extremely helpful, friendly, efficient, and explained everything as thoroughly as possible during the rental process.
Thanks for the kind words and positive review Sharon!! Nancy is one of the best and we're so happy she was able to help you find the perfect unit. We greatly appreciate your business and thanks for storing with Stowaway!!
All of the new upgrades they have done are fabulous. It looks so good. Their rates are very good. Management is always nice and friendly and there to help in any way possible. I highly Recommend them For any of your storage needs? I have rented with them on and off for at least 15 years.
Thanks for the positive review Terri!! With new doors, new roofs, new fencing, and upgraded security cameras and lighting, our goal is to give our customers the best storage experience available in Kingsport, your feedback means the world to us!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness7
- people6
- safety5
- understanding staff3
- rates2
- manager2
- employee2
- neatness2
What the company says about itself
Taken from Stowaway Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“& humidity help fight mold and mildew! 24/7 Access Access your storage unit any tim”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“Your rate, locked for a full year – guaranteed since 1984. Most storage companies hike”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…storage units with modern security With over 40 years in the self storage business, the exper”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“…locked for a full year – guaranteed since 1984. Most storage companies hike rates ever”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- superpages.comdirectory
- chamberofcommerce.comdirectory
- mapquest.comdirectory