Suddath Relocation Systems of Texas, Inc.

Relocated an small office 4,900 sq ft and it was the worst experience that I ever had in 15 years and 6 office moves. They lack professionalism, honest, and end up leaving my furniture behind and I had to pay another company to come move my furniture. List of items that went wrong with my move #1. Defamation: Employee, Mike Torres, said unkind words to a vendor that I had decided to move my cubicles and the other vendor decided to not do business with me because they did not want any trouble with Suddath.

Horrible experience. Movers left heavy items outside in the rain to be destroyed, including some they dismantled, lied about it, and then didn’t actually move us because of an “active infestation” despite us having hired an exterminator that gave the all clear. They’ve been continually dishonest throughout communications and after giving us a “full refund” when we had to go with different movers, they then threatened to report us to collections for third party charges that were covered in the original amount we’d…

I purchased a microwave from GE Appliance Store and was given a delivery and install date of Aug. 3, 2021 between 9am - Noon. At Noon no one had shown up so I called Ge and they told me that the time had changed to Noon -4pm. They gave me the company that would be coming "Daryl Flood Logistics" so I looked them up online and saw they have poor reviews. I called the company and never got a call back. It is now 4pm and they are a NO SHOW and I never have received a call from them.

DO NOT USE THIS COMPANY. We had an international move. The customer service rep came to our home, input all the items we needed shipped into their software, and gave us a quote. Price was reasonable, so we agreed. On the day of the move, the movers told us there was overage of 7% (which we don't understand because we actually sold a lot of stuff just before the move) and charged us almost 40% more than the original quote. Really? Why did you come to out house and give us a quote?

Worst move experience we have ever had. Our items were divided into two shipments and we were not informed until days before the first shipment arrived. Someone in the warehouse decided what should arrive first and what was to be left behind. We were not consulted. The second shipment took 4 weeks before they could find a driver to bring our items out west. Upon arrival many of our items were damaged. The claims process was difficult and they wanted us to settle and accept $500 for all the items damaged.

I’m not sure why Home Depot uses this awful company for deliveries in Columbia, SC. There’s no serious interest to complete the deliveries. I was scheduled for an appliance delivery on 9/26/24. After waiting for 6+ hours my original delivery was rescheduled due to rain and wind. It was rescheduled for 9/30/24. We waited for the delivery and received a notification that the delivery drivers had arrived but no one had actually arrived. I later found out that the driver literally took a picture of our gate and left.

Please stay away from this company. My husband and I recently relocated to the Dallas area from Oklahoma City in January. Our things have been stored in their warehouse for three months. Upon delivery there were several household items missing, complete boxes of things. Over 1000$ in curtains, drapes and curtain hardware, over 250$ in missing floral arrangements and our washing machine which we have had only two years was broken beyond repair and had to immediately be replaced.

I have conducted over 7 corporate relocations and this is most definitely the worst of them all. I am currently in the middle of the relocation process and Daryl Flood has proven to be unreliable, unprepared, and of questionable character. My household goods partially arrived with no date for when the other household items are to be delivered. The packers called but have not shown up as of 48 hours later. The company did not log my rider lawn mower and mysteriously can not find my lawn mower.