Sunflower Moving and Storage
Moving and storage service in Kansas City, Kansas
Google rating
4.6
Ratings counted
417
Are 1 or 2 star
8.4%Above typical
The rating breakdown
35 of the 417 ratings in Google’s published star breakdown for Sunflower Moving and Storage are one or two star.
Against other movers in Kansas City
2.0 percentage points higher than the middle of the 4 movers in Kansas City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 356 | 85.4% | |
| 4 star | 19 | 4.6% | |
| 3 star | 7 | 1.7% | |
| 2 star | 2 | 0.5% | |
| 1 star | 33 | 7.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Sunflower Moving and Storage at 8.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sunflower Moving and Storage, counted by matching the words they used.
- Damage to belongings15 · 48%
- Price rose after the quote7 · 23%
- Crew conduct5 · 16%
- Late, delayed or a no-show4 · 13%
- Items missing or never delivered3 · 10%
- Belongings withheld over payment3 · 10%
- Booked by one company, moved by another1 · 3%
Counted across the 31 one and two star reviews we have read for Sunflower Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company said they would move me for $6500. And salesman said they would pack the remaining items. The salesman wanted that money up front. The parking crew arrived a day and a half late. They said all things they packed would be an additional charge. By the time they put individual stickers on every item. Such as every shovel and rake was individual items. Not anything packed as one unit. A 4' shell unit in the garage was listed as 10 separate items.
This company is a third party mover. They bid you one price, then double the cost when they arrive. They are managed by a foreign national from Chicago and hire other foreigners to transport your property. They damaged many items and refuse to pay for the damages. This company will use extortion to get more money from you as they hold your property for ransom for weeks. They will lie and want their payments in cash or money Orders. DO NOT USE THIS COMPANY! THEY ARE CRIMINAL AND ARE A SCAM
Hi Mario, I am one of the managers here and I searched our system for anyone by your name and we never performed a move for you. There is a Sunflower Moving out of West Palm Beach, FL that is a broker and they are a third party company. That is not our company.
Salesman quoted a price with loading and unloading dates. We agreed to those terms and then experienced the bait and switch when the crew showed up on loading day. The “crew” consisted of a kid in crocs and a guy talking out of both sides of his mouth with a lengthy contract in hand. At this point, it is too late to change plans and go with PODS or U-Haul.
Do not use Sunflower as a moving company unless you want to have the worse experience of your life. My move was from Kansas City to Tucson Arizona. Starting with the salesman refusing to come to the house for a quote but guaranteeing the price over the phone for a full pack of a 2500 sq ft home, moving a few items of furniture, the rest stayed with new buyers. The packers/movers, only 2 men, arrived a day after our agreed upon moving day, at 1 pm the day before we close and had to be out of the house.
Hired this company to move my daughter from Kansas City MO to Memphis TN this past summer. While they did show up for the move in a timely manner, they broke several items while loading things in the truck. This was a big red flag to start. The items were to be delivered about a week later, which I was advised is standard. My daughter left KC the day after the truck was loaded and planned to stay a few days with someone she knows in TN while waiting for her stuff.
Sunflower is a very poor moving company. We moved from St Jospeh, Mo to Bonita Spring, Fl. Sunflower moved 60 items and lost 3 of the 60. 1 box was a large 4 ft by 4 ft by 6-inch picture box. The second box was about 5ft tall 1 ft wide and 5 inches thick with 3 weights and pendulum for a grandfather clock. The 3rd item was a larger 3 step-step stool about 40” tall and 18” wide. How can you lose 3 items that big.
Dealing with them was a pure nightmare. Avoid at all cost. Austin is a con man and nothing he says is binding. In fact no verbal communication with this firm is binding. It is in their contract. They showed up five hours late for the pick up and only one guy showed up at 11 pm when our pick up window was 2-6pm. They don’t tell you when they are coming until 24 hours before the pick up window and they require a 48 hour window for the pick up.
Hi Javeria, Unfortunately we had a major delay with the prior job that day and you did not want us to come the next day so we had a foreman pick up that night. We try to accomadate every customer's request but we have a lot of moves we perform every month. I apologize for the inconvenience.
I wish that I had read reviews on Sunflower Moving and Storage before I wasted $8,891 for them to pick up my stuff from an Overland Park, KS storage unit, repack and inventory my boxes, store my possessions for less than a month at their facility, and put my stuff back into a different local Kansas City, MO storage facility not far from the pickup location.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous82 · 28%
- Worked hard and fast56 · 19%
- Kept in touch31 · 10%
- Careful with belongings29 · 10%
- Turned up when they said22 · 7%
Counted across the 296 four and five star reviews we have read for Sunflower Moving and Storage. A review can mention more than one thing.
In their own words
Our experience with Sunflower Moving and Storage was wonderful from start to finish. Austin helped us stay organized and kept us informed throughout the entire process. The crew was on time, respectful, and incredibly efficient. Each piece of furniture was handled with care, and they even helped set everything up in our new home. This was, without a doubt, the best moving experience we’ve had.
Moving companies tend to get a lot of negative reviews. Moving is a stressful time, and a lot can happen. That being said, I had a great experience with this company so I wanted to leave a POSITIVE review. The two gentlemen that came to load up my things were so pleasant (a man named Sam and his stepson). They padded and wrapped all of my furniture very well and they took great care with my floors.
They performed a truly outstanding job; I would utilize them without thinking twice. Amazing customer service! Handled my furniture and boxes with care. Couldn’t ask for more attentive and kind movers. They listened to me when I had specific instructions on certain belongings and rooms I specified when loading/unloading. I’m particular. They really helped me out and moved quickly, efficient to save me time and stay within the quoted time I paid for to not go over.
We needed some help moving to Destin. We usually rent a truck and move everything ourselves but my wife convinced me to get some help. We got 7 bids between the low thousands to over 4. I figured to eliminate the low and high bids then pick from the middle. We settled on Sunflower because of the very professional demeanor our salesman Derrick had.
Hey Christian, Thank you so much for the kind words. We appreciate you letting us be part of your moving experience.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling47
- efficient team28
- respectful crew16
- easy process15
- smooth move12
- moving day experience7
- secure packing7
- friendly movers6
- safe loading and unloading2
- bidding process2
What the company says about itself
Taken from Sunflower Moving and Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…companies are Licensed, Bonded, and Insured. Easy Tracking We are equipped with the”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…moving company the first time! Fully Licensed All our contracted moving companies are”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“No Obligation Moving Quote YES! Get A Free Quote (913) 222-2206 info@sunflowermovingands”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…the entire process, door-to-door. Since 1998, we've taken pride in our work and beli”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Blog Contact Request A Call Start Here Family Owned Long Distance Moving Company Don't do i”Raw text captured from the page, including any surrounding navigation.
- Says it is bondedsays on their website
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“…ntracted moving companies are Licensed, Bonded, and Insured. Easy Tracking We are equi”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews