You Move Me Kansas City
Mover in Mission, Kansas
Google rating
4.8
Ratings counted
11,207
Are 1 or 2 star
3.1%Around typical
The rating breakdown
346 of the 11,207 ratings in Google’s published star breakdown for You Move Me Kansas City are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 10,552 | 94.2% | |
| 4 star | 237 | 2.1% | |
| 3 star | 72 | 0.6% | |
| 2 star | 84 | 0.7% | |
| 1 star | 262 | 2.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is You Move Me Kansas City at 3.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for You Move Me Kansas City, counted by matching the words they used.
- Damage to belongings23 · 38%
- Price rose after the quote7 · 12%
- Items missing or never delivered5 · 8%
- Crew conduct5 · 8%
- Late, delayed or a no-show3 · 5%
- Claim or refund went nowhere1 · 2%
Counted across the 60 one and two star reviews we have read for You Move Me Kansas City. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I am extremely disappointed with the service provided by You Move Me and am documenting this publicly due to a complete lack of follow-through and response. The moving crew exceeded the quoted time by over 1.5 hours and failed to follow basic, clearly labeled instructions on boxes. Despite explicit labeling (e.g., “kids bedroom,” “master closet,” “bathroom”), the majority of items were placed incorrectly—primarily in the kitchen and living room—rendering the labeling process meaningless.
Tad, Thank you for taking the time to document your experience in detail. We take your concerns with the utmost seriousness, and we sincerely apologize for the failures you've described—the time overrun, misplaced items, assembly issues with your child's bed, damage to your furniture, and…
I am updating this review after I was forced to provide my initial review while our movers were standing and watching. I would be very wary of all of the positive reviews as they make you complete a review before they will leave. It was completely uncomfortable as our movers were nice but our experience with the company was not. I WOULD NOT RECOMMEND THIS COMPANY! The sales pitch sounds amazing however they do not deliver on what they promise. The clock started before it said it would.
Thank you, Dan and Jenn, for choosing You Move Me Kansas City for your college move. We're thrilled that Caleb and Joseph delivered such excellent service during your relocation. Our team takes pride in careful handling and efficient coordination to make moving day smooth, and we're so glad it…
I do not recommend this company. From the moment the crew arrived, the experience was unprofessional. Before they even started working, the driver complained repeatedly about how long it would take to move a one-bedroom apartment, three couches, and a few boxes. Reyi ( one of the mover ) He also stated that they would not wrap the couches unless the costumer asked for. Instead of focusing on the job, Reyi, chose to argue rather than provide professional customer service.
Ray, Thank you for taking the time to share your experience. We sincerely apologize that our service fell short of the standard You Move Me is committed to maintaining. The issues you've described—unprofessional conduct, unexpected billing discrepancies, and property damage—are serious concerns…
Wouldn't recommend. I was quoted $400 to have my couch and bed moved to my new house, I was told they would put my mattress in a mattress bag and they would take time to protect both my apartment and my new home prior to moving anything. NOTHING was padded, my mattress was wrapped in Saran Wrap and my headboard wasn't protected at all, as you can see in the photos my brand new headboard has dirty hand marks all over it.
Hope, we sincerely apologize. Your experience falls short of the professional service standard You Move Me is committed to upholding, and we take your concerns seriously. The issues you've described—from the protection of your belongings to the handling of your furniture and property, along with…
This is a review of their unscrupulous billing practice. The guys that did the actual move were great. To start, you have to give your credit card information and are charged $99 to reserve a move date. It was explained that this would be deducted from the final billing, it was not. The move consisted of a couch, double bed and side table from my mother-in-laws studio apartment in a memory care facility and to move the items 8.2 miles to my residence. I was quoted $414.20.
Mike, we sincerely apologize for the billing issues you experienced with your move from Kansas City. You're right to be frustrated, and we take your concerns about our billing practices seriously.
Overall I would not recommend this company - however there were some good points. The sales process of setting up the move was professional, thorough, and convenient. The pricing seemed fair. The scheduling was flexible - I had to postpone Ted move a few times due to a serious medical situation and delays with the house we were moving to. Everyone we dealt with was friendly and accommodating. We added packing services at the last minute - and I admit that the areas they had to pack were unorganized and chaotic.
Hi Andrea, we really appreciate you making the time to write this review and apologize that you did not have a great experience. If you would like to take this matter further, please email [email removed] and our team will address your concerns asap.
Steven, Sergio, Richard all did stellar work for our massive all day move. Hire them. End of question. EDIT 2: READ your contracts with this company! The tvs damaged in the edit 1 below were not fully compensated or replaced, citing the contract saying they aren’t liable to damages to electronics or screens. How the hell does a moving company get the idea they’re not liable for damages they cause due to their own negligence?!
Hi Joseph, We’re sorry to hear that your experience didn’t reflect the high standards we aim for at You Move Me. Our team takes great pride in providing professional, careful, and efficient service, along with clear communication every step of the way.
Absolutely fantastic experience! These guys are great. Thank you Nathan, Caiden, Cameron, Noah and Chris.H. Disregard my original review. We had this company move us from KC to a storage unit in Lawrence and then to our new home in Lawrence. Nathan assured us that all of the hardware was with the furniture that it belonged to. Not true. None of it was. We have no beds put together. Missing parts. 3 bedrooms. The refrigerator is messed up and there are extra parts???? The desk in the office is missing parts.
Hi there, we really appreciate you making the time to write this review and apologize that you did not have a great experience. If you would like to take this matter further, please email [email removed] and our team will address your concerns asap.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast202 · 41%
- Professional and courteous199 · 41%
- Careful with belongings62 · 13%
- Turned up when they said30 · 6%
- Kept in touch30 · 6%
- Price matched the quote3 · <1%
Counted across the 489 four and five star reviews we have read for You Move Me Kansas City. A review can mention more than one thing.
In their own words
I wanted to take a moment to thank the entire You Move Me crew for the outstanding job they did packing up my home, and a special thank you to Nate, the coordinator. From the time they arrived, the team was well organized, professional, and communicated the plan clearly. Everyone knew their role, worked efficiently, and kept me informed throughout the process, which made what could have been a stressful day go very smoothly.
Andre & Tammy, Thank you so much for taking the time to share such kind words about your experience with You Move Me Kansas City. We're thrilled that our team's organization, professionalism, and clear communication made your packing day go smoothly.
I worked with Davi and Zane, both of whom did an absolutely excellent job and were extremely professional. They worked very efficiently while also doing a great job wrapping my furniture and handling everything with care. I was able to set up a move with You Move Me Kansas City on fairly short notice (about 3-4 days ahead of time), and their office staff went through the whole process and did a good job of making sure everything went as smoothly as possible.
Thank you so much for taking the time to share your experience. We're thrilled that Davi and Zane delivered such excellent service during your move, and we appreciate you recognizing their professionalism and careful handling of your belongings.
Fernando, KB, and Sebastian were great! They were quick and efficient and very communicative along the way. They worked very hard and even came in under the estimate. I will definitely recommend You Move Me KC and use them again!
Chelsea, thank you so much for taking the time to share your experience! We're thrilled that Fernando, KB, and Sebastian delivered such excellent service during your move. Their efficiency and clear communication are exactly what we strive for with every residential moving job, and we're especially…
Would highly recommend You move me! I called to make arrangements for the move , and they asked specific questions to get an accurate estimate of the cost and told me everything it would involve. I called back to confirm and ask a few more questions and then set a time. They sent a form with info & I paid a deposit with rest to be paid after the job was finished. They called when they were on the way to let me know an ETA. The guys that came were young, friendly and hustled!
Janet, thank you so much for taking the time to share your experience. The You Move Me Kansas City team is thrilled to hear that our careful handling and efficient coordination made such a positive impression on you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff3,395
- polite staff1,238
- careful handling903
- efficient staff354
- professional movers291
- quick move171
- careful movers133
- furniture moving125
- moving crew122
- piano moving62
What the company says about itself
Taken from You Move Me Kansas City’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“9AM - 3PM Online Service Hours Open 24/7 Privacy Policy ©2026 You Move Me Home A”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“Senior Packing Blog (913) 708-8744 Free Estimate Kansas City Movers on Both Sides of the”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- mapquest.comdirectory