super mover Llc
Google rating
4.5
Ratings counted
59
Are 1 or 2 star
13.6%Above typical
The rating breakdown
8 of the 59 ratings in Google’s published star breakdown for super mover Llc are one or two star.
Against other listings in Reno
8.6 percentage points higher than the middle of the 17 listings in Reno we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 51 | 86.4% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 13.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is super mover Llc at 13.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for super mover Llc, counted by matching the words they used.
- Damage to belongings1 · 33%
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for super mover Llc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
These are the most unprofessional movers I've used so far. Every piece of my furniture was damaged. They even got water damage on my sofa even though they laid some plastic over it. My mechanics tools were spilled all over the truck. Brandon the owner is a nice enough guy, but he blames Uhaul for not providing enough moving supplies, he blames his employees for not checking the supplies, he even blamed me for helping load load the truck.
DO NOT USE this company for any moving services. I used them for a commercial move. They were a day late, planned to reschulde the next day and once again did not show up on time. We paid for 4 movers, only 3 showed up. Which they requested …
Damaged 2 of our TVs & scratched almost every piece of furniture we own. We were refunded for a small percentage that can’t even replace ONE TV. Super unfortunate, should’ve listened to the 1 star reviews they already have.
Disregard this review we were nice enough to refund Them old tvs that were manufactured 2016. That were damaged already probably…. truly amazing people
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Turned up when they said3 · 17%
- Price matched the quote3 · 17%
- Kept in touch3 · 17%
- Careful with belongings2 · 11%
Counted across the 18 four and five star reviews we have read for super mover Llc. A review can mention more than one thing.
In their own words
So happy I found these guys. Brandon is the owner and makes short work of moving even large cast iron furniture. Along with Joshua they got all the heavy mirrors and pictures off the wall and were careful with all my things. Respectful, kind, punctual, and clearly knowledgeable about how to get the job done. Quickly and for a set reasonable price. I recommend them!
We truly appreciate your fantastic feedback, Miriam! It’s heartwarming to know that our team made a positive impact on your moving experience. Your kind words about Brandon and Joshua really motivate us to keep providing excellent service.
I had to get some last-minute labor for a move, and it was very easy. They helped me on both sides of the move in Nevada and California and the cost was very reasonable compared to other labor only quotes. Gentlemen that loaded the truck were very competent and loaded it in a very organized fashion, and the unload team were very efficient and very communicative. I recommend working with this group and will use them in the future. Brandon the coordinator made it very easy for me.
Reliable and professional moving company at a great price. If you are looking for a moving company that combines professionalism, efficiency, and affordability, look no further than Super Mover. I contacted owner Brandon to arrange for our stuff to be moved into storage. Rick and Jason were our movers. They were remarkably friendly, quick, strong and efficient and went above and beyond what was expected. They arranged our stuff into the storage unit thoughtfully for future ease.
Super Movers LLC did an outstanding job helping me unload my truck. Edgar and Cody were both extremely professional and friendly from start to finish. They were flexible with my arrival time and got straight to work as soon as I pulled up, which I really appreciated after a long day. Even in the heat, they absolutely kicked ass. They worked quickly, stayed focused, and handled everything with care. You can tell they take pride in what they do.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- pricing9
- professional movers6
- last minute move5
- reliable movers3
- affordability3
- owner communication2
- moving furniture2
- careful loading2
- same day response2
- quick work2