Superior Self Storage
Self-storage facility at 520 Waterloo St S in Thunder Bay, Ontario
Google rating
4.8
Ratings counted
83
Are 1 or 2 star
2.4%Around typical
Google carries another listing under this name in Thunder Bay. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
2 of the 83 ratings in Google’s published star breakdown for Superior Self Storage are one or two star.
Against other listings in Thunder Bay
1.2 percentage points lower than the middle of the 12 listings in Thunder Bay we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 76 | 91.6% | |
| 4 star | 4 | 4.8% | |
| 3 star | 1 | 1.2% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superior Self Storage at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 20%
Counted across the 5 four and five star reviews we have read for Superior Self Storage. A review can mention more than one thing.
In their own words
My experience here has been nothing but wonderful. The facilities are clean, well lit, and secure. Lisa is helpful, friendly, and just delightful to interact with. She makes an effort to remember personal details. I've never felt like just …
I had the pleasure of renting a storage unit with SSS for the past couple years. It is a secure indoor facility, so you can have ease of mind knowing your possessions are safely stored and won't be tampered by temperature fluctuations. Lisa & the team are supportive, easy to communicate with, and organized; offering a comprehensive orientation. There are variable sizes of storage options also accommodating indoor storage for vehicles if needed.
Lisa is amazing! I felt so welcomed and safe the moment I stepped through the door. She greeted me with a warm smile and gave me outstanding customer service. She even went above and beyond to suit my needs. She is wonderful. My unit was super clean and tidy when shown it. The whole warehouse was also very clean and organized. Would highly recommend Superior Self Storage!
I’ve had a storage unit there for about ten years now. Very impressed with the quality of the space. Very clean and well lit. Very convenient loading and unloading zones with plenty of carts available. Staff has always been super helpful with any questions or concerns. Highly recommend.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff33
- cleanliness16
- clean facility8
- security6
- safe property5
- efficient staff4
- affordability3
- clean units3
- temperature control2
- cameras2
What the company says about itself
Taken from Superior Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…and security with 50+ cameras recording 24 hours a day. Access when you need it with our autom”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“We provide the space you need. Since 2007, Superior Self Storage has helped thous”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory
- chamberofcommerce.comdirectory