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Superior Storage - Shady Grove

Self-storage facility in Springdale, Arkansas

Google rating

4.9

Ratings counted

259

Are 1 or 2 star

1.9%Unusually few

The rating breakdown

5 of the 259 ratings in Google’s published star breakdown for Superior Storage - Shady Grove are one or two star.

Against other listings in Springdale

This company1.9%
Typical listing in Springdale1.9%

About the same as the middle of the 18 listings in Springdale we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
24193.1%
4 star
83.1%
3 star
51.9%
2 star
10.4%
1 star
41.5%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Superior Storage - Shady Grove at 1.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous4 · 36%
  • Kept in touch2 · 18%
  • Worked hard and fast1 · 9%

Counted across the 11 four and five star reviews we have read for Superior Storage - Shady Grove. A review can mention more than one thing.

In their own words

5-star Google reviewRicksgirl L.11 months ago
Very professional and great communication with Grant. Would definitely do business again with this storage facility.
Reply from the business

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Grant and found our communication to be great. We truly value our customers and strive to provide helpful and friendly service at all times.

5-star Google reviewGene L.3 months ago
I was happy with the way they helped me get everything done so quickly. This allowed to get the boat in a safe place and off the street in front of my house.
Reply from the business

Thank you so much for your kind words, Gene! We are thrilled to hear that we could help you quickly and efficiently. Safety is always a top priority for us, and we are glad we could assist in getting your boat to a secure location. If you ever need our services again, don't hesitate to reach out.

5-star Google reviewDawn B.Edited 9 months ago
Great place to get a storage thru. Manager is very nice & decent prices. The property is well maintained & they have security cameras which helps someone like me feel a little safer. No body should be able to get in the property unless they …
Reply from the business

Thank you so much for your kind words! We strive to always be helpful and friendly to our customers. We appreciate your feedback and are thrilled to hear that you had a positive experience with us. Please don't hesitate to reach out if you ever need anything else. Thanks for choosing us!

5-star Google reviewVictoria S.4 months ago
Great place to rent a storage unit. The manager is friendly and easy to work with, and the pricing is really reasonable. The property is clean and well kept, which I appreciated. I also like that there are security cameras and a gated …

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • clean unit4
  • fast rental process4
  • clean site3
  • quick and easy3
  • access code3
  • welcoming atmosphere3
  • quick setup3
  • provided locks3
  • easy to talk to staff2
  • fast sign up2

What the company says about itself

Taken from Superior Storage - Shady Grove’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “8:30 a.m. to 5:00 p.m. Tenants have 24/7 access to their units. Do you offer mov”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • chamberofcommerce.comdirectory

Before you hire Superior Storage - Shady Grove

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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