Supreme Storage
Self-storage facility in Terre Haute, Indiana
Google rating
4.7
Ratings counted
58
Are 1 or 2 star
6.9%Above typical
The rating breakdown
4 of the 58 ratings in Google’s published star breakdown for Supreme Storage are one or two star.
Against other listings in Terre Haute
About the same as the middle of the 14 listings in Terre Haute we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 51 | 87.9% | |
| 4 star | 2 | 3.4% | |
| 3 star | 1 | 1.7% | |
| 2 star | 1 | 1.7% | |
| 1 star | 3 | 5.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Supreme Storage at 6.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Supreme Storage, counted by matching the words they used.
- Damage to belongings1 · 33%
- Items missing or never delivered1 · 33%
Counted across the 3 one and two star reviews we have read for Supreme Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
no cameras at all. lots of the storage units have saw marks on them. My unit got broken into. When i called the police they said it happens a lot. You will be better off going to one that has more security.
I have had issues with payments , and stuff stolen without key being cut ! And I know others with the same situation. And the owner says there is no way , that doesn't happen here !
If I could give these people zero stars, I would. We did everything over the phone, and the unit was suppose to be unlocked. However, when we arrived, the unit had a combination lock on it, and the gate wouldn't open to let us out. There is a code to get in the gate, but that code wouldn't let us out. The store was closed, and there is no after hours number. We were trap in the storage facility for an hour, before my boyfriend hopped the barb wired fence. He could have really gotten hurt.
Hello Christa, All of our vacant units have a green lock for safety, The code is given to you … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 15%
- Worked hard and fast1 · 8%
Counted across the 13 four and five star reviews we have read for Supreme Storage. A review can mention more than one thing.
In their own words
I’ve had an excellent experience with this storage facility! The staff is friendly and always willing to help. The rates are affordable, and the units are clean and well-maintained. I also love the convenience of the easy online payment system. The facility is gated and secure, with 24-hour security, which gives me peace of mind knowing my belongings are safe. Highly recommend this place for anyone needing reliable and affordable storage!
Thank you so much for your kind words and being a customer!
Had to find a storage place quick and found supreme storage. Really thankful for how much they helped me get situated so I didn’t have to worry about my situation. Thankfully they had amazing customer service. Other places have been terrible honestly. Have had really bad experience with other storages in the past. They had an available unit and I was able to get in same day and just get everything going
I’ve had my unit here for a handful of months and now my sister needs one. Recommended this spot bc it’s affordable, has security running 24/7 & there’s pest control. Thanks guys for helping us out!!
Best storage facility I have ever used! Clean, great security. Signing up and getting into my unit was a breeze.
Thank you so much for your review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- affordable6
- new management4
- reliable storage facility3
- clean units2
- easy rental process2
- cameras2
- pest control2
- reliable staff2
- secure facility2
- storage space2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- showmelocal.comdirectory
- mapquest.comdirectory