Take Care Truck And Dolly Moving
Moving and storage service in Clearwater, Florida
Google rating
4.7
Ratings counted
221
Are 1 or 2 star
6.8%Above typical
The rating breakdown
15 of the 221 ratings in Google’s published star breakdown for Take Care Truck And Dolly Moving are one or two star.
Against other listings in Clearwater
4.3 percentage points higher than the middle of the 16 listings in Clearwater we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 199 | 90.0% | |
| 4 star | 4 | 1.8% | |
| 3 star | 3 | 1.4% | |
| 2 star | 1 | 0.5% | |
| 1 star | 14 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Take Care Truck And Dolly Moving at 6.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Take Care Truck And Dolly Moving, counted by matching the words they used.
- Crew conduct8 · 53%
- Damage to belongings6 · 40%
- Belongings withheld over payment3 · 20%
- Price rose after the quote2 · 13%
- Late, delayed or a no-show2 · 13%
- Stopped responding1 · 7%
Counted across the 15 one and two star reviews we have read for Take Care Truck And Dolly Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This was the worst moving experience I’ve had, and I’ve used several moving companies over the years. From the start, there were serious issues. The first item they moved—a dresser—was dragged across my hardwood floors, leaving multiple long scratches. They also caused two large dents in the hardwood stairs and two dings/holes in the drywall. When we brought the damage to their attention, the supervising mover, Nate, became argumentative and dismissive.
Thank you for your feedback, Aaron. We take customer concerns seriously and appreciate the opportunity to respond. First, we acknowledge that damage occurred during the move. As soon as it was reported, the damage was documented, an incident report was completed, and compensation was issued for the…
We hired movers and while on phone the woman taking call said they also cleaned houses. So I ask could she come sat and clean before the moves arrive. She said no problem. Saturday day of moving furniture from pods in driveway to home she showed up to clean house witch I told her had been under construction and everything would need cleaned from ceilings to floors. Then she has her child with her so is hurrying and missed half of house. So while she is cleaning the movers where there just waiting.
David Tackett Good morning sir, this is your second time you have used our company. On Sat March 5th 2022 you gave us a 5 star review during our 1st interaction. On both occasions you were provided a detailed invoice and the service was completed to your satisfaction and you tipped our workers.
DO. NOT. HORE. SCAMMERS . Was hired for a job. Showed up 2 hours late and didn’t have proper equipment to move large appliance they were delivering. Employees tried to move regardless with hand trucks and almost injured themselves severely on my property. Manager then called and wanted even more money to go buy the equipment new because they didn’t want to go back to warehouse to get the one they should’ve brought, when they were paid 3 hours for a one hour job.
Good afternoon Senton Pojani, I am glad we were able to assist you when the movers you originally hired didn't show up. The move was done the same day. During our initial consultation you did not mention the abnormality of the refrigerator being delivered.
This testimony is the experience of that of a worker. I was referred to this company by a friend of mine for work. I was told prior to the start of the job I would make $17/hour with a 3 hour minimum. And I also had to provide my own dolly in order to be considered for the job. So after I finished the job I received a tip from the customer because they were extremely impressed with the results. . About an hour after I had completed the job. He finally paid me via Cas App.
The negative review is for the company, not the workers Rufus and Gio. I contracted the company to move a 900 hot tub from a backyard to a flatbed trailer for $350. Contract states 2-3 movers would be provide and I agreed to help in advance. Rufus called the company and stated he needed a third guy. No one showed up. The seller of the hot tub helped. The hot tub was damaged immediately when it was put on the wheel carts. The company stated it was my fault for not removing the panels.
Owner Response: Thank you for your feedback. We’d like to clarify a few important details for anyone reading this review. Our written estimate stated that 2–3 movers would be provided depending on availability. We dispatched two movers (Rufus and Gio), who worked hard and professionally on-site.
Bad. Nate quoted me a flat rate and I agreed and paid deposit. We emailed, spoke and texted. Upon arrival, same Nate advised that he does not do flat rates and thus would be rushing the job with no time to pad my furniture. He tossed belongings down the stairs, tore the floor, damaged furniture, chipped my stand up bass!!! And, left tons of items behind. At the new place.
Hi Sarah, We’re sorry to hear that you feel this way about your move. However, we do want to clarify a few things for anyone reading this review. Your move was completed successfully, and at the time of service no damage claims were reported to us.
What a nightmare this company was, charged douple for moving, got into a screaming match about my stuff , they held it hostage until i signed the invoice for double what they quoted me, they were cussing at me and the office girl Ashley was throwing my boxes around and also brought her 5 year old daughter to the move. The mover was in 1st greer the whole time , until he got mad and speed up, the 2nd mover never showed up , Dont use this company !!!
Good afternoon MS Russo, it was a pleasure showing up to do your move same day on a Sunday after the mover you original hired cancelled on you. Not only that you wanted us to rush when your load was not packed properly. In order for a move to be seamless it takes two parties effort.
This company does not respect "no soliciting" policies. They just came onto my property and littered with over 400 of their pamphlets. Very disrespectful. Dont give places like this your business. EDIT - No Soliciting means just that. If you want to share your business with my residents, you could have come to my office during office hours and I would have been happy to let you leave a stack of flyers in the office and residents could pick them up when they visit the office.
Hi Zander, We’re sorry to hear that receiving a door hanger caused frustration. Our team does not knock on doors or interrupt residents — we simply place a single door hanger and move on so people can decide on their own whether they ever want to contact us.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous71 · 45%
- Worked hard and fast53 · 33%
- Turned up when they said29 · 18%
- Careful with belongings14 · 9%
- Kept in touch9 · 6%
- Price matched the quote4 · 3%
Counted across the 159 four and five star reviews we have read for Take Care Truck And Dolly Moving. A review can mention more than one thing.
In their own words
I am absolutely floored with how quickly these guys unloaded my belongings! They are an excellent duo, almost bionic! Everything was done in a quick, efficient, professional manner. They were well prepared. They took each piece of furniture with such care, moved everything with precision through every doorway, communicating the whole time. Careful and considerate! Zero damage to items, walls and doorways. I am really impressed and grateful for their services provided. I would recommend them to anyone.
M.E.S thank you for the review. We will be here for any of your future moving endeavors. We hope you stay safe, happy, and healthy. Best regards, Take Care Truck and Dolly
Top notch experience. Fair price, showed up on time, and friendly thoughtful movers. They worked non-stop and swiftly but not rushed. Nate and Bill. I was especially impressed at how careful they were not to bump into any walls or doors, not a scratch. They also reminded me repeatedly that they would re-set the furniture, move it to a different arrangement, carry anything I wanted including plants, bedding, take items to the dumpster - just very thoughtful.
I wanted to take a moment to share feedback regarding the barn door assembly service provided by Take Care Truck and Dolly. The team arrived on time, was courteous, and conducted themselves professionally throughout the visit. They were respectful of my space and clearly made an effort to complete the assembly efficiently. The team of two team were receptive to questions and addressed them calmly and professionally, which I appreciated.
Thank you so much for the kind words and for trusting Take Care Truck and Dolly Moving with your move! We truly appreciate you taking the time to leave a review — it means a lot to our small, local team.
The young men that showed up for our move were punctual, friendly, professional and most importantly, they took excellent care of our possessions. Over a long lifetime I have moved several times and seriously, I have never seen two young men unload a truck so quickly and yet handled every item as though it was their own family heirloom. Couldn't recommend them more. They were great. Ashley from the main office was also very professional, efficient and friendly.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff13
- efficient staff12
- careful handling10
- hard working staff5
- moving furniture4
- easy process3
- on time3
- unprofessional staff3
- thoroughness3
- piano moving2
What the company says about itself
Taken from Take Care Truck And Dolly Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“…movers is well-trained, skilled, and licensed to handle all types of residential move”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews