Ted R. Sanders Moving and Warehouse, Inc.

Careless disrespect, indifference and oversight. Sanders Moving Company was negligent in all aspects of our move. * The price was above the average per pound. * The packing was not as advertised per their website. It was carelessly executed as many items arrived damaged. * We were charged for boxes and packing materials that were never used. * Customer service for reporting negligence was very unsatisfactory, spoke with the owner who was disrespectful and non compliant.

Do not use under any circumstances, stole my kitchen knives and other kitchen utensils and then denied my insurance claim

Sadly, I called over a month ago and spoke at length with someone who did not work in the office but was a person who was paid to answer the phone. She was nice enough, and transferred me to someone in the office who was also nice enough. That person told me a consultant / mover would call me back in a couple days and even gave me their number so I'd know it was them when they called. Unfortunately no one ever called back.

I am so very disappointed with the move I experienced today. I have made many major moves in my adulthood, including cross country from California, and have to say this was the least satisfactory. Mike Sanders did not orchestrate all the moving pieces properly. No wardrobes we’re delivered for the clothing. Large boxes were not delivered to protect some large oil paintings as promised, which I ultimately moved myself. A TV box was not provided as promised, so it was moved unprotected.

I will not use Ted R Sanders again. The movers were using profanity, hitting our furniture and on the verge of a fist fight in a public parking lot while loading. I had to scream several times to get their attention. One of the men walked off the job after 45 minutes. I was so upset, angry, embarrassed and little scared I asked them to only finish loading the furniture and take it to the new location. They were previously quoted to pack up the kitchen items as well. It took a total of two hours.

This is our second move with Ted R Sanders and it was awful. We used this company again because our 1st move in Aug 2015 was great. I really wish we had gone with another, any other, company. We were quoted by Bill Becker $1980.00 for a one way move = 4 movers, 2 vans, at 9 hours. When our purchase contract fell through, we had to have a our stuff put in storage, so we contact Bill Becker and asked what size storage units we should rent. He advised 2 10X20 units, which we rented.

This was our first experience with a moving company and with a cross-country move. Allied and Ted R. Sanders Moving had some of the higher reviews of the big companies, and things seemed to go well at first. The move-out appeared to go smoothly, and communication was good while holding my items in storage and finding my new home. Immediately after move-in, though, we saw the full extent of our mistake. A majority of the furniture arrived damaged.

I do not recommend Ted R Moving. When we moved from Tennessee to Florida, we purchased damage insurance, but no point in it. Several things were damaged, including family heirlooms. Anything damaged, was assessed by them and determined to have been already damaged, despite not having evidence. We should have sued, but just another headache. 2 years later and I notice our $4k sofa is uneven. Upon inspection, they lost 5 foot pegs of a sectional sofa, middle section. They just installed it without them.