Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers
Warehouse in Brantford, Ontario
Google rating
4.5
Ratings counted
45
Are 1 or 2 star
11.1%Above typical
The rating breakdown
5 of the 45 ratings in Google’s published star breakdown for Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Brantford
8.7 percentage points higher than the middle of the 14 listings in Brantford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 38 | 84.4% | |
| 4 star | 1 | 2.2% | |
| 3 star | 1 | 2.2% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 11.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers at 11.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers, counted by matching the words they used.
- Items missing or never delivered1 · 25%
- Late, delayed or a no-show1 · 25%
Counted across the 4 one and two star reviews we have read for Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Our experience with Tenaxx Logistics was disappointing. It often felt like certain customers received special treatment while everyone else was left dealing with delays, communication issues, and operational problems. We also noticed ongoing concerns with equipment condition and overall reliability. Equipment breakdowns and maintenance issues seemed to create unnecessary disruptions that could have been avoided with better planning and upkeep.
hey George appreciate the feddback. We do not see your information in our system neither we have srrvcied any load for you coudl share details as this clearly seems as a identity mismatch. thank you and would await details
Worst company to deal with ever. Got our 2 skids stolen and never communicated until it was time for us to order the stuff. Stay Away
Hey Shubhpreet, we have no informtion for you as a customer or regarding your freight. PIf the comment is legit please share email chain or details supporting the claim. We would be glad to provide assistance.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said4 · 31%
- Worked hard and fast4 · 31%
- Professional and courteous4 · 31%
- Price matched the quote2 · 15%
- Kept in touch2 · 15%
Counted across the 13 four and five star reviews we have read for Tenaxx Group | Bonded Warehouse | Lead Logistics Provider (LLP) | Complete supply chain solutions providers. A review can mention more than one thing.
In their own words
I’ve honestly had a really good experience working with Tenaxx Group. The team is easy to deal with, quick to respond, and you can rely on them to get things done right. Every shipment I’ve had with them has gone smoothly, and they’ve always delivered on time even when things get busy. What I appreciate most is their fair pricing and how well they keep you updated throughout the process. It just makes everything feel simple and stress-free.
Thank you for sharing your experience! We truly appreciate your recommendation and look forward to continuing to support your business!
I have been shipping with Tenaxx for a few months now. Absolutely outstanding service. They keep me posted on my freight movement & when it is delivered. Very reliable & I have had no issues with any shipments. Everyone there are very helpful & friendly. The drivers enter the building and are very professional. Cheers to all at Tenaxx. 100% recommendation.
Thank you so much for your wonderful feedback! We truly appreciate your continued trust in Tenaxx Group. Our entire team, from the office staff to our drivers, takes great pride in delivering the best service possible. 🙌 Cheers to many more successful shipments ahead! …
I had great experience working with Tenaxx Group. The team is responsive, reliable and always load on time. High Recommended!
I have moved loads with Tenaxx around 50 times in 2025. Nearly all were LTL movements and every load arrived on time. They have been very competitive with their rates and their updates are the best. I always have visibility on pick up, ETAs and delivery confirmations. Definitely recommend!
Thank you so much for your trust and kind words! 🙌 We're glad our team and updates make your LTL moves smooth and on time. Looking forward to many more successful runs together! …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional team12
- shipments5
- responsive team4
- reliable team4
- logistics3
- warehousing2
- professional drivers2
- ethical2
- transport2
- neat and clean warehouse2