The Movesmith
Mover in West Chester, Pennsylvania
Google rating
4.9
Ratings counted
199
Are 1 or 2 star
3.0%Around typical
The rating breakdown
6 of the 199 ratings in Google’s published star breakdown for The Movesmith are one or two star.
Against other listings in West Chester
1.5 percentage points higher than the middle of the 12 listings in West Chester we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 190 | 95.5% | |
| 4 star | 1 | 0.5% | |
| 3 star | 2 | 1.0% | |
| 2 star | 3 | 1.5% | |
| 1 star | 3 | 1.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Movesmith at 3.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 80%
- Worked hard and fast3 · 60%
- Turned up when they said2 · 40%
- Careful with belongings1 · 20%
- Price matched the quote1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for The Movesmith. A review can mention more than one thing.
In their own words
Movesmith showed up right on time, were professional, and handled everything efficiently. Our place has a lot of stairs, and they managed it without any issues or complaints - which honestly made a huge difference. Everything was moved carefully and nothing was damaged. I’d absolutely recommend them to anyone looking for a reliable and hardworking moving team.
Thank you for the great review! We're glad our team could make your move smooth and stress-free, even with all the stairs. We appreciate your trust in The Movesmith and your recommendation. Enjoy your new home!
DJ and his guys were top notch. They worked very hard, were respectful of my home and family and a pleasure to be around. Communication with DJ was excellent and he was very responsive. The price for all the work they did was very reasonable as well
Thank you for the kind words! We truly appreciate your trust and are grateful for the opportunity to help. We’re glad we could provide a smooth and respectful moving experience!
The team at Movesmith was amazing! I loved just a few miles down the road. They were on time. They were efficient and extremely respectful of my belongings. They quoted me an extremely fair price and I would recommend them to anyone.
Thank you so much, Jennifer! We truly appreciate your kind words and your recommendation. We're glad our team made your move smooth, efficient, and handled your belongings with the care they deserve. Thank you for choosing The Movesmith, and we wish you all the best in your new home!
This team of movers is the best I’ve ever had. They are kind, courteous, professional and worked tirelessly. I will recommend them very highly to all of my friends and family. Thank you so much!
Thank you so much, Mel! We truly appreciate the kind words. Our team takes a lot of pride in being professional, courteous, and giving every move everything they’ve got. It means a lot to hear that they made such a positive impression.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers15
- personable staff10
- careful moving7
- easy move7
- furniture moving7
- efficient movers6
- fragile item handling3
- accurate estimate3
- flexible movers2
- heavy bathroom vanity move2
What the company says about itself
Taken from The Movesmith’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…but not on first contact. 2. Request a Free Quote To receive a free, no obligation quote,”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…customers. Check if the company is licensed and insured. The Movesmith is registere”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Check if the company is licensed and insured. The Movesmith is registered with the D”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yelp.comreviews
- facebook.comsocial