The Moving Company of St.Joe
Mover in Saint Joseph, Missouri
Google rating
4.4
Ratings counted
30
Are 1 or 2 star
13.3%Above typical
The rating breakdown
4 of the 30 ratings in Google’s published star breakdown for The Moving Company of St.Joe are one or two star.
Worked out from 30 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Saint Joseph
8.8 percentage points higher than the middle of the 11 listings in Saint Joseph we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 25 | 83.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 3.3% | |
| 2 star | 1 | 3.3% | |
| 1 star | 3 | 10.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Moving Company of St.Joe at 13.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Moving Company of St.Joe, counted by matching the words they used.
- Damage to belongings1 · 25%
- Crew conduct1 · 25%
- Stopped responding1 · 25%
Counted across the 4 one and two star reviews we have read for The Moving Company of St.Joe. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Hired two guys to load our furniture out of our storage units and into a moving truck. My husband provided plenty of blankets to cover our wooden furniture, as we have several antique pieces. When we arrived at our destination and off-loaded the furniture almost all of our wooden antique pieces were badly damaged! It was from scraping against other pieces and not properly covered. My husband was told to get a roll of plastic wrap to ensure they stayed covered and they did NOT use any.
Contacted them and got some info they told me they couldnt quote yet as they weren't in office. I was going back to work so they said i could call after work.... I did no answer.... I texted no answer..... I called multi times over the next week with no reply.... Says they are open 24/7 but that's a lie... Ended up having to move with random people who got into a wreck with me in the car during move..... Thanks for horrible customer service.
Worst Experience Ever - Extremely Slow and Unprofessional I cannot express how disappointed I am with this moving company. The movers were …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 36%
- Turned up when they said4 · 29%
- Worked hard and fast3 · 21%
- Careful with belongings1 · 7%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for The Moving Company of St.Joe. A review can mention more than one thing.
In their own words
Our family had a great experience with The Moving Company of St. Joe. Chris and his team were on time, communicated often, and did a professional job. Their pricing was straightforward with no hidden fees. We plan to recommend them to others!
These guys were amazing to work with, they were super accommodating and helpful. They moved us in quick and nothing was damaged in transit. I HIGHLY HIGHLY recommend these guys. They were great!
After choosing this moving company at random, we really lucked out.Their response to our inquiry was prompt, making mutually satisfactory arrangements for the move was a breeze, and the movers showed up right on time. They worked really hard and were extremely professional, being courteous and friendly at the same time. I would not hesitate to call on them again, and strongly recommend them to anyone needing a job well done.
I have used Chris and his guys Ron, Dalton and Terry moved my whole house two years ago. I have also used them to move stuff from a storage unit as well. The last time I called upon them was to move some furniture around, and unload two new loveseats. They are my "Go To" for any heavy lifting and moving chore. Reliable, Courteous and Reasonable Thank you
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency4
- careful handling3
- packing2
- quality of work2
- easy move2
- furniture moving2
- affordable rates2
- storage unit moving2
- truck2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- birdeye.comreviews