Thomas Moving Services LLC
Mover in Montrose, Colorado
Google rating
5.0
Ratings counted
410
Are 1 or 2 star
0.2%Unusually few
The rating breakdown
1 of the 410 ratings in Google’s published star breakdown for Thomas Moving Services LLC are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 404 | 98.5% | |
| 4 star | 4 | 1.0% | |
| 3 star | 1 | 0.2% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Thomas Moving Services LLC at 0.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Thomas Moving Services LLC, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Thomas Moving Services LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I finally talked to Thomas after leaving two messages. I only had a couch, dining table and sideboard to move into the garage. I needed it done right away because I was having new floors installed. He had another job, but said he could fit me in later when he was done and would call. No call. No show. No apology.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast10 · 42%
- Professional and courteous10 · 42%
- Turned up when they said5 · 21%
- Careful with belongings5 · 21%
- Kept in touch4 · 17%
- Price matched the quote2 · 8%
Counted across the 24 four and five star reviews we have read for Thomas Moving Services LLC. A review can mention more than one thing.
In their own words
Thomas and his crew did an excellent job moving us! He is very responsive to questions. He also has a great friendly crew that work efficiently and are very careful with items they are moving. Highly recommend.
The best! I’m so glad I found Thomas Moving Services and lucky they were available to help me with my Mt. CB move. Thomas and Cameron are the kindest people I’ve ever met. They immediately made me feel at ease and took all the stress out of moving. They had great communication, were prompt and professional, and even helped me rearrange and assemble a few big pieces of furniture. Plus, my dog loved them and he’s pretty particular. 😊 I would absolutely call on them in the future! Beyond grateful!
Thomas and his first class crew did an excellent job loading our Trailer for the move! Fair price and great contact for times and schedules. Best movers we have used Thankyou, Thomas, Cameron and Randy
Thomas of Thomas Moving responded to my last minute request to move a few pieces of furniture into a nursing home for my terminally ill sister. He not only squeezed the move into his busy schedule, but took the time to return and pray for her. I will forever be grateful to this angel who walks among us. I highly recommend Thomas Moving Services for their careful handling of items and concern for their clients.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly crew63
- efficient crew36
- fair pricing20
- furniture moving12
- reliable movers11
- careful handling of furniture10
- clean truck3
- careful with walls2
- trailer loading2
- last minute move2