Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch
Its address is in Englewood, Colorado. It appears here because Google returns it for Denver.
Google rating
4.9
Ratings counted
2,726
Are 1 or 2 star
1.5%Unusually few
The rating breakdown
41 of the 2,726 ratings in Google’s published star breakdown for Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch are one or two star.
Against other movers in Denver
1.0 percentage points lower than the middle of the 21 movers in Denver we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2,617 | 96.0% | |
| 4 star | 60 | 2.2% | |
| 3 star | 8 | 0.3% | |
| 2 star | 11 | 0.4% | |
| 1 star | 30 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch at 1.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch, counted by matching the words they used.
- Damage to belongings11 · 37%
- Crew conduct6 · 20%
- Price rose after the quote2 · 7%
Counted across the 30 one and two star reviews we have read for Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They quoted me a price that was a third of what the bill ended up being. The movers moved VERY SLOW.... we were making multiple trips in and out of truck and house for their every one trip. The truck and consequently our stuff wreaked of marijuana smoke, they broke our dresser and porch swing, were incredibly rude and angry about what?...I'm not sure. I've never seen such poor service from a professional company.
Over a year old (7/11/2018), never paid anything. Sent to collections December 2018. Quoted 5 hours, went 9 and we offered to split. Hardly a fair review and the whole state smells like pot. Mike, Cowboy Moving [phone removed].
I hired them to move my home to an apartment. I updated them every week as to what they were moving. Boxes, then bedroom furniture, etc. They charged $128 per hour for 2 people. One person was working very hard the other I heard his whole work history and comments about my my furniture. Also I had to witness him arranging his private area several times. I called to complain and was told there should have been 4 people on job. Which would makes sense on prices.
Warning!! This is absolutely the worst movers in Denver!! My wife and I just completed the worst move of our life having used Cowboy Moving. The lead person, who packed the three trucks, was literally incoherent most of the day and finally the company came to "not replace," but take him off the job so the other 8 guys could do their job. We utilized 3 trucks overall, and two of them were 13 minutes late.....of course we had to pay for that tardiness. Damage!! I have never seen anything like it.!!
During our move, 3 pieces of furniture were damaged. I was told by our movers that the office would be in contact on Tuesday as we moved over the holiday weekend. I called on Wednesday after not getting a call back and was told that they would work on my Potterybarn Chaise and it shouldn't take long, my desk (real wood) not particle board was destroyed. They said that they thought they would be able to fix it and I informed them that it would n ever be fixed to my satisfaction.
I feel as though I got ripped off with this company. We got moved in on a Saturday and they charged 135 an hour which is perfectly fine. They estimated it would only cost 2 hours or so, which is fantastic but it should've only been around 270. So they showed up to my house at 8:50 in the morning and finished moving everything in at 11:30 or so, so about 3 hours. Then when we get done with the paperwork and it comes time to pay, they stick me with an almost 600 dollar bill. 586.25.
Hello Brooke, I just wanted to clear a few issues up for you. When I first spoke with Justin regarding an estimate, he told me that he was being gifted one sofa and a bed room set coming from a location in Castle Rock going to another location in Castle Rock that was about 10 minutes apart.
I owe these people money. The reason I do is that during my move, big ticket items like my washer and dryer were dropped and damaged. Other items were dropped and broken. We took pictures and documented it all, waiting to hear from them as to how it would be taken care of. The man in charge of my move said that what they do is minus the cost of the damage from the cost of my move. Never heard anything. Come to find out that when I went to buy a car recently, I was refused.
First time using cowboy moving in was one of the WORST moving companies I have ever dealt with! Customer service was very horrible I scheduled my moving through Sherry, she was very rude and unprofessional wanted to charge for the move more than the movers wrote! Debbie did not do her job too... she scheduled what I requested WRONG, a LOT of miss communication. When I called and scheduled her appointment she did not write down everything that I've told her on the work order which slow down my moving process.
Andrew –REALLY- the boys worked extremely hard for you. They were kind, considerate and took extra care of your furniture, padding and stretch wrapping everything! The move took five and a half hours (actually 5 ¾ if you look at the start/stop times) and the move was estimated for five hours.
Henry , Alias, Anthony and Charles. These guys were awesome, professional, courteous and kind. They represented this company well. Top notch and had a long hard move getting our home packed up and they got it done. We so very much appreciated their service and skills. Excellent customer service and exceeded our expectations! Thank you, The stars have since changed due to the delivery of our furniture. Now the delivery of our furniture is entirely another story.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous218 · 50%
- Worked hard and fast173 · 39%
- Careful with belongings97 · 22%
- Turned up when they said69 · 16%
- Kept in touch18 · 4%
- Price matched the quote1 · <1%
Counted across the 438 four and five star reviews we have read for Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch. A review can mention more than one thing.
In their own words
We used Cowboy Moving to move from Golden to Littleton. Our team consisted of Isaiah, James, Derek, Willy and Mike. They showed up right on time with the 2 trucks that we expected. We started by giving them a quick tour of the property and identified anything that was not moving and those items that needed extra attention. They quickly got to work and steadily padded, wrapped and loaded all our items, including patio furniture, bbq grill (minus the propane tank) and everything in the house.
I'm happy to hear how well your moving crew was able to help you with such efficiency and hard work while enduring the hot days of summer. Thank you for choosing Cowboy Moving & Storage and we look forward to helping you family in the future.
Our experience with Cowboy Moving and Storage was exceptional. It started with the on site quote by Jose. He was knowledgable and thorough with the quote. I had the quote done prior to us leaving the country for two weeks and not knowing our exact move date because our home had not been put on the market yet. Despite this Jose was very flexible. Our home quickly sold while we were out of the county and I simply emailed Jose to ask him to look at his calendar. He was able to get us on the calendar within 2 weeks.
I'm happy to hear how well all staff members and crew members were able to help with your recent move with us. You had a great group of men helping you both days. Thank you for choosing Cowboy Moving & Storage and we look forward to helping you again in the future.
Showed up on time. Were personable, friendly and took care of all my needs at a reasonable price.
Had a great crew, glad to hear the move went smoothly. Thank you for moving with Cowboy Moving & Storage, Inc.
John B and Larry were awesome! Cowboy called me ahead of time to confirm. John B and Larry were very professional and careful with our belongings and just overall pleasant guys. Our condo is challenging to maneuver, and they patiently worked to make the move just about as pleasant an experience as a move can be. I highly recommend Cowboy Moving and will definitely use them for any future moves. Wanted to update with our move. The five-man crew that moved us to Salida were awesome.
I'm happy to hear how well this last move to Salida with Cowboy went. Thank you for continuing to choose Cowboy Moving & Storage.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff600
- courteous staff276
- professional movers66
- careful with furniture62
- careful movers55
- efficient movers42
- quick move29
- furniture moving27
- local move18
- office move13
What the company says about itself
Taken from Cowboy Moving & Storage Inc Denver | Movers Englewood | Commercial Moving Littleton | Residential Movers Highlands Ranch’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“Than You Think Serving Colorado For Over 68 Years Colorado's Recommended Mover Get Yo”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…upfront pricing Denver Proud Local Family owned company that has served Colorado since”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…lorado's Recommended Mover Get Your Free Quote! Get Your Free Quote! WORKING HOURS Mon”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…the menu items. Moving all of Colorado Since 1968! Need a Quick Quote? Contact Us Today!”Raw text captured from the page, including any surrounding navigation.
- Publishes a licence or operating numbersays on their website
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“RCES Locations Tips Privacy & Terms Licence Number: HHG-00033 CONTACT Phone: 303-789-2200 Email: Sale”Raw text captured from the page, including any surrounding navigation.