Titan Elite Moving & Packing
Google rating
4.9
Ratings counted
295
Are 1 or 2 star
2.7%Around typical
The rating breakdown
8 of the 295 ratings in Google’s published star breakdown for Titan Elite Moving & Packing are one or two star.
Against other listings in Bartlett
1.4 percentage points lower than the middle of the 10 listings in Bartlett we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 285 | 96.6% | |
| 4 star | 2 | 0.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 8 | 2.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Titan Elite Moving & Packing at 2.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Titan Elite Moving & Packing, counted by matching the words they used.
- Damage to belongings1 · 14%
- Items missing or never delivered1 · 14%
- Crew conduct1 · 14%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Titan Elite Moving & Packing. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Called more than once. Left voicemails. Never got a call back. Would have used your service simply because you were referred by people I trust. Sadly, had to go elsewhere.
Hey Thomas, I’m sorry to hear this! We have been in a transition phase getting everything setup with our call team and now everything is good to go! If there is anything we can do for you that may help change the one star review to a five … More
HEARTBREAKING Experience - Please Read Before Booking Titans Elite If, like me, you’re looking for a reliable and accountable moving company and are impressed by the glowing reviews for Titan Elite, I hope my story gives you reason to reconsider before choosing them. My experience was costly, disappointing, and deeply heartbreaking. We hired Titan Elite for packing and loading our 1-bedroom, 1-bath apartment in Germantown (with an elevator) for an out-of-state move.
I would not recommend this company to anyone moving. I had three unprofessional movers meet me at my storage unit this morning. All movers wanted to speak at the same time. I was told one rate by Chris and when the movers arrived they had …
Hey Tonya, I’m sorry that you weren’t satisfied with the honesty of my crew about how long your job would take.. you had unrealistic expectations and stated that your job should be done in 3-4 hours with a 3 man crew (10x30 storage unit filled to the brim) which was not possible so my crew let you…
HORRIBLE SERVICE. Do not trust these rookies! They came to my home to provide a quote and we agreed to use them. They were off by an entire truck causing us to have to rent a truck and drive 600 miles round trip. They refused to do anything …
Far from rookies and every one of our customers knows that! 😅 We have the email we sent breaking down the full description of your move, cost etc. Y’all called back and agreed to the email. We sent over a contract which y’all also signed agreeing to 2 trucks for $9800.
Was referred to this company after filling out a movers quote form and the person who answered was being hesitant and doubtful from the start due to me wanting to move in 4 wks away but let do my best he says. I guess that meant hanging up …
Hi Alycia, Thank you for bringing this to our attention. We take customer service very seriously, which is why we’re concerned by your experience. After reviewing our records, we have been unable to locate a lead submission, estimate request, or phone call matching your information.
Took 2 people and the entire 3hrs to assemble a simple entertainment center shown here. Not ideal and definitely not worth 530 bucks spent for the time,
Hi K B, we're sorry to hear you felt disappointed with the value of the service. While furniture assembly can sometimes look straightforward, some flat pack furniture contains hundreds of individual parts and fasteners, which can take considerably longer to assemble correctly than expected.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 44%
- Worked hard and fast7 · 39%
- Turned up when they said5 · 28%
- Careful with belongings3 · 17%
- Price matched the quote1 · 6%
Counted across the 18 four and five star reviews we have read for Titan Elite Moving & Packing. A review can mention more than one thing.
In their own words
Excellent experience with Titan Elite Moving! They made our local move to Collierville quick, easy, and stress-free. The crew was professional, careful with our furniture, and worked hard from start to finish. I would definitely recommend them!
Thanks, Judy! We appreciate you trusting us with your move to Collierville. I'm glad the crew made the process easy and took good care of your furniture along the way. Thanks for taking the time to leave us a review, and we hope you're enjoying your new home!
Titan elite moved my friend in need ! They gave him a fair price and got them moved on time ! Thank yall would highly recommend to any one moving houses !
Harrison, thank you for taking the time to leave us a review! We’re really glad we could help your friend get moved on time and at a fair price. We appreciate you recommending Titan Elite Moving & Packing, and we hope we’re the first company you think of the next time you, your friends, or your…
I have hired Titan 3 times now. This time my sister n law had a 3 hour drive with a U-Haul by herself. I told her she would make it safely with nothing broken only if she hired Titan, Chris Nance’s crew. They showed up and showed out! She’s beyond happy! Once again, a very happy customer! Thanks guys!!
Three moves with us and now trusting us with your sister-in-law’s move too, that really means a lot. We’re glad we could make the day easier and get the truck packed up and ready for the drive. We truly appreciate the continued trust and support!
I have moved a lot so it’s saying something to say this was the best moving experience I’ve ever had! Chris and Hunter were great. They were easy to communicate with, worked fast yet carefully - overall a pleasure to work with! Would hardly endorse your services and recommend them to any friend!
Janet, thank you so much! It really means a lot to hear that this was the best moving experience you've had, especially after so many moves. We're so glad everything went smoothly and that our crew took great care of your belongings. Thank you again for taking the time to leave us a review!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup45
- courteous staff35
- professional movers17
- fair pricing9
- smooth move9
- efficient movers9
- fragile item handling3
- no hidden fees3
- easy booking3
- punctual crew2
What the company says about itself
Taken from Titan Elite Moving & Packing’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
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“FAQs Contact Us (901) 468-7817 Get My Free Quote Toggle menu Memphis & the Mid-South”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“9 · 290+ Google reviews Licensed & insured 9+ yrs in business PLAN YOUR MOVE See W”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Mid-South. 4.9 · 290+ Google reviews Licensed & insured 9+ yrs in business PLAN Y”Raw text captured from the page, including any surrounding navigation.