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Titan Moving and Logistics

Moving and storage service in Springdale, Arkansas

Its address is in Fayetteville, Arkansas. It appears here because Google returns it for Springdale.

Google rating

4.1

Ratings counted

147

Are 1 or 2 star

21.8%Well above typical

The rating breakdown

32 of the 147 ratings in Google’s published star breakdown for Titan Moving and Logistics are one or two star.

Against other listings in Springdale

This company21.8%
Typical listing in Springdale1.9%

19.9 percentage points higher than the middle of the 18 listings in Springdale we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
11276.2%
4 star
21.4%
3 star
10.7%
2 star
42.7%
1 star
2819.0%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Titan Moving and Logistics at 21.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Titan Moving and Logistics, counted by matching the words they used.

  • Damage to belongings2 · 25%
  • Items missing or never delivered1 · 13%
  • Stopped responding1 · 13%

Counted across the 8 one and two star reviews we have read for Titan Moving and Logistics. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewEdward A.3 years ago
Trudy see you in court soon……. We were relocating from NorthWest Arkansas area to the DFW area in Texas when we ran across the adverts of Maxforce delivery service online. We engaged their services to move our properties from Bentonville Arkansas to the DFW Texas area. This moving service owned by a lady called Trudy promised to deliver our properties in a safe and secure fashion.
Reply from the business

Edward, We were in contact with you but after we brought to your attention that you put … More

1-star Google reviewAaliyah T.Edited 2 years ago
Would give this business 0 stars if I could. DO NOT USE THIS MOVING COMPANY. Paid so much money for a big move just to get back damaged items. This company then ghosted me when I was trying to get everything sorted out. Worst moving company …
Reply from the business

Aaliyah, What you are saying and what you have said is completely untrue. You and your sorority advisor are angling to get brand new tables when the damage you claim was caused specifically by the members of your sorority. We have been right here all along and we have been on time.

1-star Google reviewAngela S.3 years ago
My son hired this company to deep clean a large area rug and carpet that was rather soiled. $280 later the house smells like chemicals instead of the vanilla that was supposedly used. I had to use my own carpet cleaner to get rid of the smells. From the other negative reviews, the owners are not concerned with customer satisfaction, just lots of pictures to show how much they have done. Yes it was cleaner than before, but not worth the cost for 2 people with a rug doctor.
1-star Google reviewAutumn S.9 months ago
I was really pleased until after all their fees, the original $900 two bedroom special turned into a $1750 total charge. I dont even have much furniture. No washer/dryer/stove/fridge. Dont fall for this! Upfront and honest pricing is always appreciated. Record your calls and get your quote in writing. Apparently, sending pictures is not enough. They showed up with too small of a truck for the job, then charged extra to finish the job they told me they would.
1-star Google reviewMatthew W.4 years ago
They were not flexible as promised. Less than stellar with furniture assembly. Service provided was not commensurate with the money that they charged. When I called to discuss with the company, they said I could speak to the Owner who sent …
Reply from the business

Your U-Pack trailer came a day early. You paid for service on a specific day and we came on the date you reserved. We cannot be expected to tell other customers who paid to reserve their day for service that we cannot perform that service because your pod came early.

1-star Google reviewChild G.4 years ago
If I could have given them -10 stars I would have. This company is by far the absolute worst moving company that has ever existed. They have absolutely no care for your belongings. They throw things and drop things. And the way they pack a …
1-star Google reviewTina K.Edited 5 years ago
I ordered the service and paid the deposit to have 3 "helping hands" to come and help me load a 28ft trailer. I did this several weeks ago. They called me the NIGHT before they were supposed to arrive and said they were short handed and …
Reply from the business

We have refunded your deposit and we didn’t have many quit, we have staff out on injuries, they may be movers but they are still human beings. We appreciate your understanding. We have been trying to reach you since 9am on Saturday, 3/13 you finally got back to us on Monday 3/15 at 5pm.

1-star Google reviewLisa H.4 years ago
DO NOT use this company! My family had a small, easy move last month. The driver pulled into our neighborhood and immediately hit our elderly neighbors' brick mailbox with their truck, and knocked the mailbox to the ground. We had to …
Reply from the business

Lisa, Firstly, we did not do a job for you but for a woman named Gail. Secondly, as we did not damage your mailbox, you have no standing in the issue and you do not know what you are talking about because we have made arrangements to repair this mailbox and we are in the process of completing.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous7 · 39%
  • Worked hard and fast5 · 28%
  • Turned up when they said4 · 22%
  • Kept in touch3 · 17%
  • Careful with belongings2 · 11%
  • Price matched the quote1 · 6%

Counted across the 18 four and five star reviews we have read for Titan Moving and Logistics. A review can mention more than one thing.

In their own words

5-star Google reviewLaura B.2 weeks ago
Excellent movers! Showed up with same-day notice. Showed up early. Worked hard. Took great care of all furniture and boxes. Very friendly and hard-working. Fair price too! Highly recommend! Bobby and his brother(David?) moved us into our house. They did great!
5-star Google reviewBrie N.5 months ago
I cannot recommend this moving company highly enough! They recently helped my mom move from New York to Arkansas, and the entire experience was absolutely seamless. From the very beginning, their communication was exceptional—every detail was clearly explained, questions were answered promptly, and I always felt informed and supported throughout the process. Bobby and David went above and beyond in every way.
Reply from the business

Thank you Brie! It was our pleasure to assist you with your mother’s move. Thank you for choosing us!

5-star Google reviewDarrena month ago
The guys did a great job of being careful with my furniture moving out from a place of pickup to my place. And believe me it was extremely heavy stuff. Thanks guys great job!
5-star Google reviewMegan D.a month ago
I had a large cabinet to move long distance. Bobby responded to my message almost immediately, provided a reasonable quote, and worked within my time frame. They took extra care with my furniture on moving day. Would absolutely call them again if I needed moving services!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff11
  • hardworking staff7
  • easy move4
  • moving heavy items3
  • long-distance moving3
  • motivated crew2
  • efficient unloading2
  • moving process2
  • efficient move2
  • flexible timelines2

What the company says about itself

Taken from Titan Moving and Logistics’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Advertises free estimatessays on their website
    Show the text this came from

    “The Proof is in Our Reviews Get a Free Quote! Contact Us We stay in constant communi”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • thumbtack.comreviews
  • bbb.orgreviews
  • alignable.comdirectory
  • facebook.comsocial
  • instagram.comsocial

Before you hire Titan Moving and Logistics

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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