Top Tier Moving LLC
Mover in Waterbury, Connecticut
Its address is in Thomaston, Connecticut. It appears here because Google returns it for Waterbury.
Google rating
4.4
Ratings counted
29
Are 1 or 2 star
10.3%Above typical
The rating breakdown
3 of the 29 ratings in Google’s published star breakdown for Top Tier Moving LLC are one or two star.
Worked out from 29 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Waterbury
About the same as the middle of the 9 listings in Waterbury we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 24 | 82.8% | |
| 4 star | 0 | 0% | |
| 3 star | 2 | 6.9% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 10.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Top Tier Moving LLC at 10.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Top Tier Moving LLC, counted by matching the words they used.
- Booked by one company, moved by another3 · 100%
- Price rose after the quote1 · 33%
- Damage to belongings1 · 33%
- Items missing or never delivered1 · 33%
- Belongings withheld over payment1 · 33%
- Stopped responding1 · 33%
Counted across the 3 one and two star reviews we have read for Top Tier Moving LLC. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
THIS IS AN UPDATE: I posted the below-referenced review and they had the nerve to say that I was never a customer. SO UNETHICAL. I've gone ahead and updated this review by attaching a literal receipt from Top Tier Moving LLC. (See below) Original Review: 👇 This wasn't a moving experience, this was a nightmare. An absolute SHAKEDOWN. If you’re even considering TopTier Moving, ASK THEM WHO IS ACTUALLY SHOWING UP DAY-OF! If the answer is Move King, LLC....RUN. I got ripped off, big time.
Hayley, Please be aware that I have reported your review to Google because you were … More
They reported my previous review to google to get it removed and the owner looked up my name and contacted me on Facebook to remove the review. This is a scam do not fall for them. They made me pay non refundable deposit and when the carrier came tried to charge me double the amount or lose my deposit. They are a brokerage not a carrier so 100% they will tell you a small amount and when the carrier come they will try to charge you more.
You left this for the wrong company. I’m a carrier and NOT a broker. Anyone who does a quick search can easily determine that fact. Please be careful when you leave reviews like this. You were NEVER a customer of ours.
I need a receipt!!!!!! First I contracted with top tier but a different company showed up to move that seemed to be separate from top tier. I wasn’t informed about this. Neither top tier nor blue light gave me a receipt as they all said I …
Please be aware that this review is for a completely different company with a similar name. We are Top Tier Moving LLC with only one location in Thomaston, CT 06787. This review is meant for “Top Tier Moving Group” which is a broker out of Florida. Many people make this same mistake.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said6 · 40%
- Worked hard and fast5 · 33%
- Professional and courteous5 · 33%
- Careful with belongings2 · 13%
Counted across the 15 four and five star reviews we have read for Top Tier Moving LLC. A review can mention more than one thing.
In their own words
Rob and Top Tier did an outstanding job moving my daughter. Not only were they on time, but they are clearly a well- oiled machine. Very professional, efficient and respectful of the belongings they are moving. I highly recommend Top Tier Moving!
They were great. Very professional. Very careful. Our move went without a hitch on a cold, very windy day. They only unpacked our truck, but pointed out the shortcomings of the preparation for some items in the truck so we knew they would be great packers too. I highly recommend and already hired them again!
After moving three times in the last year and hiring three different moving companies Top Tier Moving is the only company that I would actually recommend. They were a tremendous help during our move. The entire crew was professional, well organized, and took good care of all of our furniture and belongings. More importantly, everyone showed up ready to work with a positive attitude. I would not hesitate to hire them again.
The guys that came to move our grandparents things were awesome!!! They were personable, professional and hard workers. I highly recommend Top Tier Moving for any of your moving needs! Rob was so easy to work with!! Thank you all so much for treating our valuables with care and respect!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- care with items5
- careful handling4
- receipt3
- punctuality3
- efficiency3
- communication2
- smooth move2
- contract2
- polite staff2
- crew2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bizapedia.comdirectory
- facebook.comsocial