Totten's Moving
Moving and storage service in Fredericton, New Brunswick
Google rating
1.8
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 10 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 2 | 15.4% | |
| 4 star | 1 | 7.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 10 | 76.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Totten's Moving, counted by matching the words they used.
- Crew conduct2 · 33%
- Price rose after the quote1 · 17%
- Damage to belongings1 · 17%
- Late, delayed or a no-show1 · 17%
- Belongings withheld over payment1 · 17%
Counted across the 6 one and two star reviews we have read for Totten's Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
DO NOT give this company your credit card number. Jeff Smith the owner is a fraud. I was quoted just under $1000, once he had possession of my belongings he refused to release them until I paid over twice the estimate. Jeff is extremely unprofessional and childish. There is a file open on him with the Moncton police for fraud!!!
Our site has been hacked by unknowns and we are unable as of now to remove negative scam attack comments by unknowns . Google is helping us reset but it is a long process . Please ignore negative comments > they are not valid reflections of our business . Thank you from ownership and staff
TERRIBLE MOVING COMPANY!! SAVE YOUR TIME AND MONEY. GO ELSEWHERE. The movers showed up at my home 3 hours later then the expected time of arrival. They showed up with 2 men instead of 3 (It was agreed that they would arrive with 3 men at $125/hr) They still tried to charge me $125/hr for the 2 men. After fighting tooth and nail with the owner, I finally negotatied a price of $95+ tax which is still very over priced. One of their employees broke my glass tabletop.
to say you have an entitlement problem is an understatement . You are probably the most rude and ignorant young women I have ever met . You have a severe problem telling the truth . Obvousilyy the reason you rented a u-haul because no other moving company wanted to get ripped off and stolen from…
Uncommunicative and terse emails, Late delivery, Damaged furniture and boxes, lost inventory sheet, and delivered to me something that belonged to another person.
This company had made our move out to new brunswick a terrible experience. We had first started emailing jeff smith at the beginning of may with a list of our items(exact) and 2 quotes were given to us, expedited and non expedited. My husband and i decided to go with the non expedited due to the cost of moving and that there was a difference of almost $2500 in price. We were willing to wait the extra allotted time, which in emails, was stated it would be 10 days from pick up.
not quite sure who this is , either your boyfriend from the caribbean who would not lift one finger to help you or someone else but i will repost my email my email to you that you accepted . As you stated above we picked up the last week of … More
I have never used this company or even heard of it but as I was going through the reviews; I noticed the OWNER of the company replying very rudely and inappropriatly to the majority of reviews. As a new customer, I was going to ignore the bad reviews and give the company a try for myself,But upon seeing the owner be this petty and childish, I will take my business else where and not recommended anyone ever working with this man.
what kind of person leaves a review for a business they have never used or experienced ? Just sayin . I will chalk this up to some competitors who are jealous of how many years we have been in business and how busy we are compared to our … More
This company represented to me, everything that folks have concerns and worries over! No integrity, dishonest, disorganized, sloppy and and ureliable. If you do business with this company, put absolutely everything in writing leaving nothing to chance. I felt like I was dealing with the mob!
this is not a customer of ours please remove google
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast1 · 33%
Counted across the 3 four and five star reviews we have read for Totten's Moving. A review can mention more than one thing.
In their own words
Great moving experience..... Fast and reliable. Cost was very reasonable, I would recommend this company to my friends and family.
Thank you very much Gloria , for the kind comment . It is much appreciated . God Bless and have a great summer .
This was my second time using Totten's Moving. Moving can be a stressful time let alone moving from province to province, so when it came time to move from Bowmanville ON to Halifax NS I called up Jeff and got my move date set and booked. Jeff and his crew made the move as stressless as possible. To anyone looking for a Mover on a long distance move I would recommend Totten's moving. Thanks Again Jeff !
Thank you Mike , it is very much appreciated .
Reliable and cost effective. I had a good experience with this movers, moving from Halifax to Toronto. On-time delivery & pick up.
Thank you very much Kaleem for the kind comment . It is much appreciated . God Bless and have a great summer .
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- profilecanada.comdirectory
- chamberofcommerce.comdirectory