Treasure State Moving
Google rating
4.7
Ratings counted
41
Are 1 or 2 star
7.3%Above typical
The rating breakdown
3 of the 41 ratings in Google’s published star breakdown for Treasure State Moving are one or two star.
Worked out from 41 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Bozeman
5.0 percentage points higher than the middle of the 16 listings in Bozeman we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 38 | 92.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 7.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Treasure State Moving at 7.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Treasure State Moving, counted by matching the words they used.
- Price rose after the quote2 · 67%
- Damage to belongings2 · 67%
- Late, delayed or a no-show2 · 67%
- Items missing or never delivered1 · 33%
- Claim or refund went nowhere1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Treasure State Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unprofessional company. A quote that was presumably "transparent" and the assurance that they would not charge more. Rudeness, screaming insults directly at me from one of the crew member! A broken chair that was never reimbursed for repair or replacement. At the end of the move a bill was presented and it was HIGHER than what they had quoted. I WOULD NEVER HIRE THAT COMPANY AGAIN!
Thank you for your concerns. At the end of the job, you verbalized to the staff you would write a good review for the company because of the way the situation was immediately rectified & the professionalism & kindness you received, which … More
After they moved me. They broke my TV shoved everything into my storage unit. Stolen from me. Very irresponsible arrived late Furniture was scratched up. My antiques were damaged and the list goes on. As I unpack more and more of my things were destroyed. 😡🤬 plus on top of that they charge me $700.00 more than they quoted me. RUN the other direction.
Hi Susan, I just checked my list of people I have moved in the past year. Your name does not come up in our system anywhere. Sorry to hear you had a bad moving experience, although you have us confused with another company. Good luck finding who moved you, but IT WAS NOT us.
If I could leave these guys a negative 5 stars I would. They showed up two hours late. They didn’t bring enough space in their truck and trailer. We had to coordinate other resources to get our stuff up to where we’re going. Dmage our …
Thank you for sharing your concerns, Taylor. We are always looking to improve as a company by listening to feedback.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 47%
- Careful with belongings5 · 29%
- Worked hard and fast5 · 29%
- Turned up when they said2 · 12%
- Kept in touch2 · 12%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for Treasure State Moving. A review can mention more than one thing.
In their own words
Arrived promptly and were efficient in loading our furniture and boxes. They asked questions before starting to make sure they understood what they were taking and we were moving ourselves. The team was careful when moving thru the houses not to damage walls or the furniture. Friendly, young and strong men!
Thank you for the great review! Our crew works hard to bring the muscle, the smiles, and the careful handling. We’re happy to hear we made your move a smooth one. Wishing you the best in your new home!
Best moving company I've ever worked with! I've moved every couple years my entire life and have worked with countless moving companies. The owners of Treasure State Moving, Beau and Justin, are extremely responsive and professional. The men they had helping me with my move had great attitudes and were very hard-working. They took the proper measures to protect my belongings, yet still worked very fast.
We are happy to do business with you Jessica! Thank you for the great review!! 🙏 …
Beau and his crew were awesome, job was done timely and for a reasonable price! Highly recommend..
We love a happy customer almost as much as we love a perfectly packed moving truck - and that’s saying something. Thanks for the 5 stars, Jeff!
Working with Beau and his crew has been a real pleasure! They were nice, professional, very conscientious and careful handling our furniture. They worked hard and at a quick pace. Everything was delivered in one piece and nothing was broken. My sofas and one chair were white and there was minimal dirt only on the chair that easily cleaned up! My husband being a retired mechanic had VERY HEAVY tool chests and with their lift gate truck, things were moved with no problems.
A true pleasure getting you moved, Jean! Thank you deeply for your business.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional staff9
- furniture setup8
- careful handling7
- crew6
- kind staff6
- short notice availability4
- going above and beyond2
- careful with furnishings2
- timely job2
- careful with belongings2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- superpages.comdirectory
- nextdoor.comsocial
- facebook.comsocial