UFS | Used Furniture Store
Used furniture store in Bozeman, Montana
Google rating
4.6
Ratings counted
189
Are 1 or 2 star
4.8%Around typical
The rating breakdown
9 of the 189 ratings in Google’s published star breakdown for UFS | Used Furniture Store are one or two star.
Against other listings in Bozeman
2.5 percentage points higher than the middle of the 16 listings in Bozeman we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 142 | 75.1% | |
| 4 star | 27 | 14.3% | |
| 3 star | 11 | 5.8% | |
| 2 star | 6 | 3.2% | |
| 1 star | 3 | 1.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is UFS | Used Furniture Store at 4.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for UFS | Used Furniture Store, counted by matching the words they used.
- Price rose after the quote1 · 17%
- Crew conduct1 · 17%
Counted across the 6 one and two star reviews we have read for UFS | Used Furniture Store. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We recently moved to town and were looking for furniture for our new house at a decent price. We stopped in here thinking a used furniture store would be a great place to find what we were looking for. We were wrong. The pieces they had …
The inexpensive items or the quickest to go Nicole. We get a little bit of everything and do all we can to provide a great value. Give us another look because the inventory is rotating quickly and let us know what you might be looking for specifically and we can cater our search for you and attempt…
They are really, really proud of their USED FURNITURE... If I wanted to pay $700-$1000+ for something I would get something new. Not used.. Not worth it.
Hey Mike, We are sorry that you were displeased with pricing at the Used Furniture Store. My name is Eric, I am the owner and I would be happy to explain and provide any information that would help you understand the nature of the items that you were looking at, keep in mind there are pieces priced…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 18%
- Turned up when they said1 · 6%
Counted across the 17 four and five star reviews we have read for UFS | Used Furniture Store. A review can mention more than one thing.
In their own words
Great experience: They leave you be to look around, and the moment you have a question or are ready for purchase they’re customer service is cheerful and professional. Delivery of furniture was prompt, and the delivery guys were professional as well.
Thank you for so much for this awesome review!
I was in the mood for a new couch so I went down to UFS because I knew they usually have a great selection of furniture. I had so many options to choose from at a very decent price range. Mike, the store manager, was super helpful and gave me his very useful opinion. I was also looking to sell my current couch. The whole process was incredibly easy and I even got SAME day delivery with take away. Within two hours to be exact. My couch I purchased still has the tags and the brand retails around $7000.
Maybe our favorite review of all time. Great thanks for sharing this experience to our valued customers like you ❤️. We are so proud of what we do and reviews like this mean the world to small businesses!
Love this store! UFS has such a good selection of furniture from sofas to table lamps, priced for a whole range of budgets. Very well curated and inspiring layout! Tons of turn over with furniture too, so if you don't find something you like the first time you go in, try again in a couple weeks. Really friendly staff too.
Thank you Parker👊🏼 Appreciate the review!! 💕 …
When my grandfather was in need of a specialty recliner, the owner was super accommodating! He took down our information and found us a perfect chair the next day. These guys are good people with a great atmosphere, definitely the best place to get used furniture locally!
Sage!! Thank you. Being a super small business in a bustling town, reviews like this mean the world to us. Thank you.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture selection12
- quality furniture10
- kind staff9
- high quality items5
- gently used furniture4
- unique pieces4
- showroom4
- curated selection3
- couch and recliner2
- loading assistance2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews