Two Men and a Truck Moving
Mover in Alvin, Texas
Its address is in Pearland, Texas. It appears here because Google returns it for Alvin.
Google rating
4.3
Ratings counted
284
Are 1 or 2 star
15.8%Well above typical
The rating breakdown
45 of the 284 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 225 | 79.2% | |
| 4 star | 10 | 3.5% | |
| 3 star | 4 | 1.4% | |
| 2 star | 5 | 1.8% | |
| 1 star | 40 | 14.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 15.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings8 · 73%
- Items missing or never delivered2 · 18%
- Price rose after the quote1 · 9%
- Late, delayed or a no-show1 · 9%
- Crew conduct1 · 9%
Counted across the 11 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do yourself a favor and stay away from this completely unprofessional moving company. Call center staff is rude, slow to quote, did not confirm move until I called, and couldn't care less when I filed a claim for the extensive damage to my …
One of the men stole an envelope of money from a piece of furniture not associated with the move so they clearly went hunting for money. Poor selection of employees. The same employee also presented a card for a separate moving company he was starting. I will not use this company again, I would rather move myself. There is a police report filed for this as well. Thieves, DO NOT HIRE.
Do not recommend, will never use again. I cannot stress enough to not trust this company with your move. Worst experience I have ever had moving and am a prior military spouse with over fifteen moves across the country under my belt. Six local moves in Pearland/Manvel and this was the first time I paid for "professional" help. Movers were unmotivated, unreliable, broke several items, literally threw boxes of my belongings in the truck, played with my children's toys and were over time by four hours.
NEVER AGAIN! When I called for estimate and spoke to Sabrina I specifically asked when the time starts and stops. She assured me that it started when I sign them in. She assured me that as soon as they finished unloading the last item in my storage that I would sign them out. She even explained you're when I sign them out, I would be charged by 15 minute incriminates and not by the hour at that point.
I used Two Men and a truck before and was pleased but now they came out with a new cash grab to have a excuse to not take care of your TVs they offer boxes for your TVs and if they mess up the TVs then they are covered by the insurance well since I didn’t bother to buy the boxes because it’s common sense to be delicate with TVs they have no disregards for them if they aren’t in boxes they broke two of my 55 and 65 inch TVs I moved countless times in my life and never broke a tv and these guys do it for a living…
Terrible moving experience. Would not recommend this company to anyone. Very poor work ethic. Caught them standing around doing nothing multiple times. 2 of the "movers" watched the third mover do everything. The "movers" lost parts to multiple beds. They didn't know how to disassemble beds. The completely broke a 65" TV. They left the power cords to the TVs at the old house. They complained multiple times about having to fill up their truck (which is their job and what they are paid to do).
Moved from Texas to Colorado. Due to incorrect packing on their part despite being supplied with excess blankets and straps considerable damage occurred. The local franchise at the destination was appalled by how things were packed. They’ve refused to compensate for damages despite paying the extra upgrade to cover damages. Avoid this franchise.
These movers charge my credit card without my authorization $2,000 and stole all my belongings. It was impossible to get in touch with them ever ever do not use this company unless you want all your stuff stolen and your credit card compromised. Needless to say I'll be taking them to small claims court.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous10 · 83%
- Worked hard and fast4 · 33%
- Turned up when they said1 · 8%
- Careful with belongings1 · 8%
- Kept in touch1 · 8%
Counted across the 12 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Great website, intuitive and easy to use. The office staff were friendly and helpful. Bobby and his brother were our movers and they did an absolutely phenomenal job. They were attentive enough that I felt they were paying attention to my stuff, but didn't bother me, my family, or pets at all while they were moving everything at either location. I am a pretty anxious person and they worked effectively, quickly, and professionally.
The two young men who came and did my move were just wonderful. They called prior to coming and once they arrived, they were extremely professional and polite and were very careful with my items. They moved my items in a timely matter and went up and above expectations with keeping me informed in every aspect of the move. I would recommend those two to anyone at any given time or day.
Our movers were friendly and helpful. They kept us informed of what they were doing and got everything done in a reasonable time.
They did a great job. They were on time, handled our things with care, and were easy to work with.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- professional movers12
- estimate7
- smooth move5
- friendly crew5
- careful handling of furniture3
- long distance move2
- hourly rate2
- quick quote2
- effective movers2
- timely move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory