Two Men and a Truck Moving and Storage
Mover in Greer, South Carolina
Its address is in Greenville, South Carolina. It appears here because Google returns it for Greer.
Google rating
4.8
Ratings counted
1,198
Are 1 or 2 star
5.2%Around typical
The rating breakdown
62 of the 1,198 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.
Against other movers in Greer
About the same as the middle of the 4 movers in Greer we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,108 | 92.5% | |
| 4 star | 21 | 1.8% | |
| 3 star | 7 | 0.6% | |
| 2 star | 13 | 1.1% | |
| 1 star | 49 | 4.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving and Storage at 5.2%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.
- Damage to belongings20 · 56%
- Price rose after the quote3 · 8%
- Late, delayed or a no-show3 · 8%
- Crew conduct3 · 8%
- Stopped responding2 · 6%
- Items missing or never delivered1 · 3%
Counted across the 36 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Would not recommend for single woman for elderly woman to call for a quote. My sweet mama sister Mary Frances Cannon used these movers twice as her community well they call themselves a community. Sisters of Saint Francis the Newman community provided monies to hire movers. Actually the second time I ended up footing the bill for a lot of it, did most of the work, encouraging, pep talking, buying lunch, and of course tipping.
Hello Bonnie, We agree it sounds like your experience was less than ideal and are sorry you had to go through this. Unfortunately however, we are unable to find you or your mother in our system of recent customers of TWO MEN AND A TRUCK Greenville, SC.
I’ve been using this company over the years throughout the country. I believe they’re a franchise type operation. Their service has largely been consistently good across branches and with no hidden/surprise fees. For this pack-up job, Chris, Elijah, and Mike were adequate but by no means knocked it out of the park. Criticisms included: 1) Mike wasn’t labeling boxes like I asked and when reminded about it, he didn’t go back and fix the boxes in question.
Daniel, thank you for being so detailed and candid here. You have been a loyal customer across multiple locations and you deserved far better than what this crew delivered. The issues you described, unlabeled boxes, improper taping, the smoke smell, the attitude, running out of supplies, and a…
We had the worst experience in the world with this company at the Greenville SC location!! First, they come to move us and the people were putting stuff on the truck they we said we were going to take such as large bulk paper towel and toilet tissue. Second, one of the guys gets sick moving and this is in the middle of the pandemic so they send another crew. I should have just stopped them right then and there but I didn't. Third, they didn't know how to pack the truck so they were going to make two trips.
Hello Aundra, As the Movers Who Care, we strive to exceed our customers’ expectations and would be happy to discuss any concerns you may have. To speak with a team member directly, we encourage you to reach our office at ([phone removed].
The movers were friendly, but unprofessional. Signed something that basically stated they were not liable for broken furniture. Broken bed frame. Called office and was told I'd receive a call, but no one called back. Had to approach movers because they were hanging out in truck during move. The front door was left open without communication on progress. Movers asked for tools that I did not have. Would not recommend.
Hi Mallory, We are so sorry to hear this is how you feel and apologize there was damage during your move. In reviewing your signed paperwork from your move, you selected the basic valuation coverage option, opting not to purchase our increased liability protection option.
so after a lot of back and forth, we are done dealing with this moving company and i can finally post an honest review. we paid for a 3 man 6 hour move. two guys and a prepubescent child arrived. the third "guy" must have been the owner's kid or something because there's no way he would have been hired to move anything. he was so frail and tiny - i wanted to help HIM when he was lifting things. to charge us a whole "man" for this child is shady business practice number 1.
Hi mk, we’re very sorry to hear about your experience. We understand how upsetting it can be when expectations aren’t met, and we deeply regret the inconvenience and damage caused. Your feedback about transparency, team professionalism, and the resolution process is valuable, and we’ll use it to…
I recognize experiences with moving companies may vary, however I would caution the community with Two Men and a Truck. We hired their services to pack our house and load our U-Pack semi. We are a prior military family with many many moves under our belt. We have never had our belongings treated so poorly before. Some stuff was wrapped fine, while other stuff was quite literally tossed in the truck. We had some leather furniture that wasn’t wrapped whatsoever that’s torn and punctured.
Hi Brittany, thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with our Greenville team didn’t meet your expectations. We understand how important it is to feel confident when entrusting your personal belongings to a moving company, and it’s…
My experience with Two Men and A aTruck was horrible. The moving experience was the worst ever. The move was two-fold. After I sold my home, most of my furniture was to go to my storage unit and some was to go with me to an apartment while my new home was under construction. Most of the furniture that went to storage was damaged. 1) the side by side refrigerator has a dent in both doors. 2) the hall cabinet has one of its legs completely broken off. 3) my dining room table sets on a pedal and the screws were lost.
Hello Jim, We're sorry to hear you feel this way and would be more than happy to discuss any additional issues as a result of your move. We have noted that our team completed two separate Previous Damage Reports while performing your move, identifying a few pieces which we cannot assume liability…
Several weeks before our move, I contacted Two Men and A Truck for a quote for our upcoming move. I provided the office personnel with a thorough overview of our move and needs. She was very helpful and provided me with a quote and we decided to hire them for our move based on that quote. Two days before our move, another representative contacted me to confirm. Much of the information on our file was incorrect, including addresses.
Hi Laura, Thank you for telling us about your experience. Because we estimate how long a move will take based upon the items described when scheduling moves, we want to follow through every step of the way by confirming information both in a Pre-Move letter and during the confirmation call prior to…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous246 · 53%
- Worked hard and fast163 · 35%
- Turned up when they said102 · 22%
- Careful with belongings76 · 16%
- Kept in touch22 · 5%
- Price matched the quote4 · <1%
Counted across the 467 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.
In their own words
My experience was very positive and pleasant from start to finish! Kelden & Koby were super courteous and fast yet extremely careful with my furniture. When we arrived at the new place. The first thing they did was get a chair for my mother to sit in while they off loaded the truck. We really appreciated their consideration of us and our belongings. These two men were able offer helpful suggestions which worked out very well!
Thank you, Charlene! We know that moving is a step-by-step process, and we're honored you chose TWO MEN AND A TRUCK® to partner with you! We wish you all the best moving forward!
Great service: on time, attention to detail, great value, and excellent communication. Our team of 2 were wonderful.
Amanda, thank you for the kind words! Our Greenville movers work hard to provide great value and thoughtful communication—so glad your team of two delivered on that!
I recently had the pleasure of using Two Men and a Truck for my house-to-house move, and I am thrilled with their outstanding service. From start to finish, they exceeded my expectations in every way possible. The Two Men and a Truck team displayed exceptional professionalism and dedication throughout the process. Right from the initial inquiry, their customer service was top-notch. They promptly provided me with a detailed estimate, which I found fair and transparent – no hidden fees or surprises.
Hey, Stephen! Thank you for leaving such a great review! It was our pleasure to help with your move. Thank you for choosing TWO MEN AND A TRUCK® for all your moving needs. Have a great day!
My wife and I have moved many times over the years and they’ve all been nightmares ,men that were hired off the street that couldn’t care less about your belongings only that they were gonna get paid or $10 an hour and no regard for your belongings. Well that all changed when I hired two Men And A Truck well I got three Men And A Truck that where nicest gentleman that took tender, loving care with our belongings. Listen to all our request and did an amazing job.
We appreciate the recommendation, Dale! Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff118
- careful handling93
- professional movers71
- scheduling22
- furniture moving17
- on time16
- quick move15
- local move10
- careful with furniture9
- no hidden fees5
- piano moving3
- interstate move3
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews