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Two Men and a Truck Moving and Storage

Mover in Lakeside, California

Its address is in San Diego, California. It appears here because Google returns it for Lakeside.

Google rating

4.5

Ratings counted

849

Are 1 or 2 star

11.4%Above typical

The rating breakdown

97 of the 849 ratings in Google’s published star breakdown for Two Men and a Truck Moving and Storage are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
72985.9%
4 star
141.6%
3 star
91.1%
2 star
101.2%
1 star
8710.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Two Men and a Truck Moving and Storage at 11.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving and Storage, counted by matching the words they used.

  • Damage to belongings19 · 45%
  • Price rose after the quote10 · 24%
  • Items missing or never delivered7 · 17%
  • Stopped responding6 · 14%
  • Late, delayed or a no-show5 · 12%
  • Crew conduct5 · 12%

Counted across the 42 one and two star reviews we have read for Two Men and a Truck Moving and Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewstephanie S.2 months ago
I previously left a review back in April after using this moving company, but now that I am fully unpacked and settled in, I feel obligated to leave an updated review because the full extent of the damage and negligence has become clear. At this point, I have realized that THREE boxes are missing from my move, multiple pieces of furniture were damaged, and the company has done absolutely nothing to resolve the situation. My bed now has scuff marks and dents that were not there before the move.
Reply from the business

Stephanie, thank you for taking the time to share this additional feedback. We are sorry to hear that you remain dissatisfied with your moving experience. After receiving your initial concerns, our team reached out on multiple occasions to review the issues you raised, discuss the billing…

1-star Google reviewRosaura7 months ago
Do not hire this company. I was passing by their location and saw two man, caucasian and black male smoking weed. Passing their "blunt" within each other and you would think the lady who looked like she is the office assistance (white older caucasian women, wearing a gra cardigan, blk shirt) would say something to them, she did not. And not to mention it smelled like cannabis.
Reply from the business

Thank you Rosaura for bringing this to our attention. We take concerns about employee conduct and safety very seriously. TWO MEN AND A TRUCK® maintains strict policies regarding workplace behavior, substance use, and vehicle operation.

1-star Google reviewLeticia L.2 years ago
Pick someone else - Showed up 1.5 hours late and cost me an extra $200 in a move coordinator fees from my building, they damaged my wall, baseboard and door frame taking a couch out from the upstairs which cost me $400 in repairs from the owners of the unit, They took my computer monitors, my kitchenware and some clothing. I moved 1/2 block and somehow ended up with missing items. They did find my computer monitors and returned those the next day but the kitchenware and clothing are still MIA.
Reply from the business

We apologize that you had a negative experience with our service and understand that this situation was frustrating for you. Our team did their best in moving heavy items, such as the couch, and aimed to complete the move as efficiently as possible within the expected 6 hours.

1-star Google reviewDenise L.2 years ago
I hired TMAAT to pack and move my furniture and belongings within San Diego County. They overpromised and undelivered in every way possible. I would NOT recommend them and wish that I had seen reviews of the business with the Better Business Bureau. They broke a very precious piece of ceramic art. They soiled mattresses and linens despite the fact that I paid for mattress covers and special packing materials.
Reply from the business

Dear Denise, Please know that we take every claim seriously and strive to provide a timely resolution. However, there are occasions where our thorough review process, guided by our company's policies and guidelines, may take longer than anticipated.Rest assured that your claim has been given the…

1-star Google reviewKevin S.a year ago
DO NOT USE TWO MEN AND A TRUCK. They are currently trying to scam me (combat vet/ x ray student) out of my 2k all in one computer that I watched them pack incorrectly just wrap with Saran Wrap. Instead of simply accepting they broke my all in one computer they decide to drag it out and emailing me with false statements. Then they responded falsely again in a different way, on yelp. With the only “damage claim” supervisor with the exclusive authority to talk to, via email, and not on a recorded phone line.
Reply from the business

Hi Kevin, Thank you for your response. Please feel free to reach out to me directly at ([phone removed]. I have sent an email with several questions and am currently awaiting further information and documentation from you. Your claim remains open at this time.

2-star Google reviewEmily K.7 months ago
I have hired Two Men and a Truck for five separate moves (01/10/2022; 12/29/2024; 02/28/2025; 05/25/2025; 12/20/2025). I trusted them. After my last move, I no longer trust them. I will not be hiring them again. My last move took three hours. They arrived at 0915 and completed the move at 12:15. After the move, I waited outside the truck for 15 minutes. When I approached the driver, he was engaged in small talk with the billing agent, Sarah A, about time-off requests for the following week.
Reply from the business

Thank you for taking the time to share your experience. Your concerns were reviewed promptly by our team, and after careful evaluation, we determined that the charges associated with your move were accurate and billed according to our standard procedures.

2-star Google reviewMisty A.6 years ago
This company’s rates were much higher then their competitors so I thought the service and safety of my furniture would be better but I was extremely disappointed with my experience. The 2 guys that came were friendly but didn’t properly wrap my furniture. I have a very expensive Light linen headboard that they did not wrap at all and they got black fingerprints all over!
Reply from the business

Hello Mysty, We're very sorry to hear you've had this experience. With a 96% referral rate, we can assure you this is not the norm. We encourage you to contact us at [phone removed] so we may address this with you.

1-star Google reviewJessica H.2 years ago
I recently used Two Men and a Truck for a long-distance move from San Diego to Seattle, and it was a highly disappointing experience. The company's name suggests that they provide "two men and one truck," but unfortunately, that promise was not fulfilled during the delivery. When the truck arrived, there was only one person available to help unload. We were promised a two to three-hour unloading process, but it ended up taking a grueling 12 to 13 hours.
Reply from the business

We apologize for the issues during your recent move. We understand how frustrating this must have been and would like to explain what happened. Our Washington office was supposed to provide the unloading staff, but due to last-minute issues, they couldn't send the movers or find replacements in…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous217 · 50%
  • Worked hard and fast201 · 46%
  • Careful with belongings71 · 16%
  • Turned up when they said60 · 14%
  • Kept in touch32 · 7%
  • Price matched the quote4 · <1%

Counted across the 434 four and five star reviews we have read for Two Men and a Truck Moving and Storage. A review can mention more than one thing.

In their own words

5-star Google reviewJema C.4 months ago
James K. & Joshua M. were prompt, professional and very careful when moving my furniture. They made sure to do a walkthrough of my furniture that needed moving before starting to develop an efficient plan. They kept me updated with any challenges they encountered and asked questions to tailor the service to my preference. I also appreciated that they provided me with a courtesy call well in advance of their arrival. I would definitely recommend Two Men & A Truck, especially the moving services of James K.
Reply from the business

Hi, Jema. We are thrilled to learn that you had a positive experience with us!

5-star Google reviewNick K.11 months ago
Two Men and a Truck did a phenomenal job moving my stuff in a fast, careful, and professional manner. My moving team of Korbin, Marcus, and Kenneth moved me out of my 2nd floor, 1 BR apartment while communicating with me every step of the way. They got the job done in 3 hours and made sure everything was up to my standards. This amazing experience (along with the reasonable price point, especially out here in SD) makes it so that I'll come back to Two Men and a Truck whenever I need anything to do with moving.
Reply from the business

Hi, Nick. Your feedback is highly appreciated. Thank you for the review!

5-star Google reviewRick B.2 years ago
The men came on time and completed the move very quickly even though this was their second job of the day. They really hustled and did not waste any time, plus, they maintained a friendly and can-do attitude throughout the entire move. Nothing seemed too difficult for them! After picking up stuff from my old place they then went to a storage bin in another location and picked up some additional household goods.
Reply from the business

Rick, Thanks for the kind words! We're thrilled that our team left such a great impression! Our goal will always be to provide the best experience and we love knowing yours was no different. It was a pleasure to serve you.

5-star Google reviewJodi C.a year ago
I had a fantastic experience with Two men and a truck! I would definitely recommend this company to anyone looking for moving services. The team of 3 that came out to move us this past Sunday were incredibly professional, pleasant and friendly. They wrapped all of our large furniture before the move and unwrapped all of it on arrival, I’ve never had a company put that much care into moving my furniture.
Reply from the business

Thank you so much for your kind words, Jodi! We're thrilled to hear you had such a fantastic experience with our team. It's great to know the movers took such care with your furniture and went above and beyond to ensure everything was completed within your tight time frame.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • polite staff60
  • professional movers59
  • quick move24
  • smooth move20
  • smooth moving process20
  • efficient movers19
  • local move15
  • furniture moving13
  • safe moving8
  • efficient packing3
  • box moving3
  • office move2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • nextdoor.comsocial

Before you hire Two Men and a Truck Moving and Storage

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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