Two Men and a Truck Moving and Storage

I am extremely disappointed with our experience with Two Men and a Truck. After our move last September, we discovered that numerous items were missing, including electronics, household items, kitchen utensils, children's belongings, and irreplaceable sentimental keepsakes such as my son's handmade baby quilt. When we reported the missing items, we were told an internal investigation would be opened, including a review of video footage. We submitted a detailed list of the missing property in November 2025.

Well I tried to resolve this by speaking to Skylar AND Curtis about the issues I had, but NEITHER responded to my inquiries or made good on what they said they would do to rectify the matter. Within the first 30mins of moving, ill refer to him as Mover A (bigger one with sandy colored hair) broke one of our vases. His non care-ish attitude was pervasive throughout the next 5 hours that we had to deal with him. He was NOT a pleasure to work with.

I have had mixed experiences with Two Men and a Truck. I can recommend their moving services as they are very professional and efficient. However, in 2019 I stored my furniture with them for 3 months. Two Men and a Truck lost the attached music stand for my spinet piano, and then indicated they could not provide compensation. Over the course of 4 months, I have called and emailed to further understand, and have not received any explanatory responses. Only "we cannot offer compensation".

I had trouble getting ANYONE to call me to answer my questions about my move. After weeks of requesting and calling, Mary Beth finally answered. She was awesome. But when I tried to call her back with my updated moving plan (as she told me to do), no answer again. And NOBODY returned my phone calls. Moving day, the actual movers and the dispatcher had NO IDEA I wanted packing done and was adding 2 stops even though I had told Mary Beth I would be adding services and later left this company several voicemails about…

I am a returning customer, and the 1st time it went well. I handled my moving needs with the Fishers location. The 2nd time... unfortunately I attempted to deal with this location. After calling around 630pm (they do close at 7pm) I sat on hold for 15 minutes (mind you the automatic phone system states my hold time was 2 minutes. I got curious after 5 minutes went by.... so I sat on hold.. pretty much knowing that someone is going to put me through the VM because of the time. Here's the main point.

BEWARE OF SNEAKY BUSINESS PRACTICES! I signed up with Two Men and Truck for packing and moving services this past weekend based on the Estimate I received and information I was given during my consultation call. Neither of which were complete truths. Initially I was booked with Sherman for our in town move but we had a preference to move on a Saturday which they charge more for.

I guess I'll start with the positive. The two guys whom were assigned our move were professional and completed our move in less than the scheduled time. My wife and I hired Two Men and Truck to move our heavy furniture, bedroom suites (new), dining tables, TVs, etc, to our new home, which is currently being renovated with new paint and floors. This company came highly recommended by several people we spoke with and whom had used them. Let's begin..

I ordered their services a little over a month ago. Worst decision I made. Went on line to request a quote. Put on line that I was interested in packing services as well as moving from one location to another. Received a call and proceeded in getting a quote for $1336. I agreed and scheduled the move date. On the day of the move - they did not have the packing on the work order. They did say they can do this but my cost went up another $1k. I had things in motion since this was on the schedule.