Two Men and a Truck Moving

Two Men and a Truck moved some items but turned my move into one of the most frustrating service experiences I’ve ever had. They claimed my couch couldn’t be moved, even after borrowing my drill to take the feet off (shouldn’t a moving company bring their own tools?), wasted extra billable time on trial-and-error before giving up, then hauled it back to my old address. Within hours, I got another business out — they got it in without a single issue.

ALERT: READ BEFORE YOU USE THIS COMPANY! I would never use this moving company again. During our move, the movers damaged our fireplace console, jammed the drawers on other furniture, and after delivery the electric fireplace no longer worked. I reported the damage immediately while the crew was still at my home and sent photos before they even left. Later, a neighbor told us they watched the movers force the fireplace console into the elevator, which explains how the damage likely occurred.

When I was getting a quote Kyle told me that the clock would start at 630 am when the crew arrived at the shop. I think they would have charged me if I hadn't questioned about it. They didn't charge me until they arrived at the move site. Watch for that. The crew did a great job loading our things carefully. However when they got to the new location, things went downhill. I think the appearance of the house intimidated them even though it was only two flights of stairs.

Update : Came back to update my review. It's been nearly a year since I moved . I'm still trying to find certain things and a lot of my items were broken, including a picture that belonged to my father that cannot be replaced. Apparently it was broken and trashed but I wasn't told about it !! I absolutely do NOT recommend this company !!! It's been a month since I moved. I really appreciated Greg saying he would take good care of me during this move. The 3 guys sent were very nice & polite.

Unfortunately our experience was not the best. Hiring a professional moving company we expected experienced professionals and that is far from we received. I understand that we sign waivers before our move and they do not cover tvs but state they do protect them. Two TVs I asked if they were going to wrap them and I was told they would and they did not. Which ended up having a nice scratch on the screen that wasn’t there before.

Wow, I wish I had the same experience as these other wonderful reviews! I had moved intrastate with a different Two Men location/franchise a couple of months earlier, but didn't think each franchise would vary so greatly. It started out fine, Tabitha got everything set up and she was great. The team arrived on time, no issues there.

I do not recommend this company. The movers dragged my furniture across the floor and damaged all of my furniture. They broke the leg off my hutch and blamed it on a "faulty" leg. My entry table was damaged when the man dragged it across his truck. A large piece was broken from the leg. On my hutch there are drag marks. First the driver attempted to say the damage was there to begin with. Then all he said was "sorry" about the damaged furniture. I called and spoke to the "manager".

I would not recommend this company to my worst enemy. My experience with this company was not much to desire. During my move, they damaged several pieces of furniture. During the move, the movers agreed about the damage which went on the report as damaged furniture and they still refused to insure the pieces. The manager called and stated that he would not cover the damage and tried to say that it was prior damage. If that was the case, why would your movers agree to the damage and place it on the report??