Two Men and a Truck Moving

I hired these guys to move my personal belongings into my new home. The driver struggled with my articles started complaining about being tried. Stated in December he's going to quit. The other young man was very helpful and professional. I constantly asked them to be careful with my large mirror because it is extremely heavy and expensive. The other young man was professional and careful the driver dropped the mirror and I heard it Crack. I said did you break the mirror? He just stood there looking stupid.

They were over 2 hours late. They took forever. I have had my whole house packed in less time then it took them to move my furniture. It ended costing us over $600 more than estimated and we still didn't move everything we needed. Do yourself a favor and call a normal moving company and get an estimate. I could have saved money and had less aggravation.

**Warning Before Hiring This Company for Appliance Moving** I would strongly suggest that anyone considering this company for appliance moving make sure they ask for qualified and knowledgeable employees who understand how to disassemble and reassemble appliances. About three months ago, we hired them to move a refrigerator, stove, and microwave, which took nearly eight hours. Additionally, they were responsible for removing the old appliances from the second house.

BAIT AND SWITCH!!! The local office in Valparaiso told me AFTER the move that their low end estimate ONLY INCLUDES THE ESTIMATED DRIVE TIME. and they know this, but chose not to tell potential customers. The local manager, Tom, told me that "no one in any industry ever takes the low estimate as being "real". the final cost was $470 OVER THE HIGH END COST. The 2 men who did the actual work, Lenny and Mike, were fantastic, if they worked for anyone else I would recommend them very highly.

Mike Shane has to be one of the most egocentric people there is in this business. He feels no compassion for the customer & doesn't care if the customer if held hostage on time or if he cancel a scheduled move. His lack of even wanting to discuss a particular topic is childish at best. I would NEVER recommend anyone to use this particular franchise. They will leave you guessing if your movers actually will be on time, if they will move your possessions or how safely.

I am very disappointed with Two Men and a Truck's customer service. My husband and I paid good money for what we thought were professional movers. However, when we contacted the Valpo branch with damage concerns, we were told that it was our responsibility to make sure the movers were packing items correctly and they were not liable for damages. 1. I was busy cleaning out our house and was never once outside watching them pack. 2.

The company is very disorganized and not great at customer service. They also nickel and dime you for everything and only pay their movers a fraction of the cost. My move got rescheduled without notifying me and the movers showed up 4.5 hours late... The company had failed to put down the correct address, which I confirmed with them 3 times and they had workers call off that day (probably due to low pay incentive) They also didn't properly account for stairs in both apartments.

If you’re looking for a company that has total disregard for your belongings and charges top dollar, you’re in the right spot. Hired what I thought were professional movers to load a UPack trailer. What I got were kids that were inexperienced.and didn’t care about my belongings arriving intact. I booked the movers a few weeks in advance , explained the situation and was told my move would be two men for a minimum of 4 hours.