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Two Men and a Truck Moving

Mover in Fallon, Nevada

Its address is in Reno, Nevada. It appears here because Google returns it for Fallon.

Google rating

4.7

Ratings counted

448

Are 1 or 2 star

7.8%Above typical

The rating breakdown

35 of the 448 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
39688.4%
4 star
112.5%
3 star
61.3%
2 star
112.5%
1 star
245.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Two Men and a Truck Moving at 7.8%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.

  • Damage to belongings12 · 36%
  • Items missing or never delivered6 · 18%
  • Late, delayed or a no-show3 · 9%
  • Crew conduct3 · 9%
  • Claim or refund went nowhere1 · 3%
  • Stopped responding1 · 3%

Counted across the 33 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDanny G.2 years ago
I hired this company for a move from Nevada to Oregon last week. The moving team got the job done timely and efficiently. However, one of their employees stole a wallet from me with thousands of dollars of cash in it as they were leaving my drop location. Luckily, I noticed the wallet was missing immediately, and was able to stop the movers in the parking lot before they left. After about a 15 minutes standoff and a warning to call the police, the wallet was returned with all the cash accounted for.
1-star Google reviewDrGoodkata year ago
Do not use this company! Several pieces of our furniture were stolen. We used two men a few years ago me they were great. Fast forward to a couple of days ago, we went our storage shed where the movers were to deliver the furniture and started to move our furniture out and into our new home. The furniture was stored in a very secure facility. To our surprise, several nice pieces were missing. In May we had them move the furniture from an apartment to the storage facility.
2-star Google reviewAdam K.5 years ago
We used this company to move us from Reno to Verdi, NV. They misquoted the amount of time and trucks they needed. Which added about 3 hours to our bill. They broke 1) our TV. 2) a bed. 3 ) Tore three holes in the couch. The “manager” Justin was notified and took MONTHS to fix what they had broken. We moved in August and just this week ( November) they finally fixed the couch. They stacked heavy large boxes on top of boxes that clearly were marked fragile. They broke pieces of China that cannot be replaced.
Reply from the business

Hello Adam, we are sorry that your experience with Two Men and a Truck did not go as planned. We did remedy the damages that we were notified about during the move, and would have definitely taken care of the Christmas lights if were aware of the issue.

1-star Google reviewLuis C.6 years ago
Moved a 1830 sq feet home 4 blocks away. The move took 9.5 hours. I had to use my own SUV + tools to assist as they were unprepared. I've used several moving companies before and never had I had to participate with moving boxes and furniture + tear down, yet still pay over $1000 after a soft reimbursement from the office team. My estimate was max cost of $1,050. I've never paid more than $850 for a move with the competitors and the other homes were double the sq feet.
Reply from the business

Hey Luis, during your initial estimate you were told that based on the size of the move and number of items it was going to be outside of what you wanted to pay for the move, and settled on trying to move everything we could during a 4.5 hour period.

2-star Google reviewAdriane H.Edited 10 months ago
I have used two men in a truck over five times now. Unfortunately one time somebody took my credit card and they tried to use it the next day because he took it to the truck luckily my bank and Amazon stopped it but using them from moving from Dayton back to Carson I will not use them again when they were done moving my stuff into my rental I gave each guy $100 tip I was happy relieved it was done and when they left I went into the spare room three large items are still wrapped in plastic.
Reply from the business

We love business from our repeat customers, It was our pleasure to assist you again Adriane. Thanks for leaving us a 5 Star Review.

1-star Google reviewSabrina M.5 years ago
This moving company is HORRIBLE to say the least. I wouldn’t even rate them ONE STAR ! They charged me $650 for a two hour job. And of course dragged it out as long as they could. The 3 guys that came and moved my things were absolutely horrific. One of them came without a shirt on, the other one didn’t do anything at all, and the 3rd one was smoking cigarettes every 10 minutes. They were in more breaks then they were actually moving my items.
1-star Google reviewDani T.4 years ago
Was moving my dad from his condo to assisted living on September 14th. The young kids who were sent to move about 7 pieces of furniture broke his dresser. They didn't wrap it, loaded it drawer side toward the middle, and secured it with a bungee cord. Big surprise, when they showed up to the new place, the dresser had crashed to the floor, breaking a handle and taking a chip out of the front. We were very patient and understanding and just asked them to repair the damage.
Reply from the business

Hello Dani, Thank you for contacting us. It appears we have offered to pay for the damage based on the contract you signed. If you have any questions, please do not hesitate to call our office at ([phone removed]. Thank you!

2-star Google reviewFrank M.a year ago
My wife had used Two Men & a Truck in the past so we decided to use them again for our recent move. Here’s how my experience went: Setting up the move: This was a relatively easy process. I sent pictures to the office staff to help them gauge the amount of stuff we had. They came back with 2 trucks being needed, which seemed reasonable based on the amount of stuff I had.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous230 · 61%
  • Worked hard and fast197 · 52%
  • Turned up when they said84 · 22%
  • Careful with belongings72 · 19%
  • Kept in touch27 · 7%
  • Price matched the quote16 · 4%

Counted across the 380 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.

In their own words

5-star Google reviewKaily B.4 years ago
AMAZING! I called a few days ago to set up a move for some last-minute furniture I was offered. Everyone from Ariana and Josh in the office, to Daniel checking in with me during the delivery were FANTASTIC. I have worked for 15 years in customer service and was so impressed and pleased with hiring this company. Cody C., Frank and Anthony were in communication with me the entire morning, they were polite, prompt, efficient and so kind.
Reply from the business

Hello Kaily, Thank you for taking the time to share your recent experience with us! We are so happy our team could help make your moving day less stressful. Have a great day!

5-star Google reviewB C.6 months ago
Highly recommend! We were moving our daughter back to California and booked with another company a month before move out date (we didn't know about Two Men and a Truck since we are not familiar with Reno movers). We got the run around from the other company the entire week and up to the day before pick up. We were panicked. We cx the other moving company since they said they couldn't come now until 2/1 past our move out date. We started making calls at 3:00 pm on a Friday.
5-star Google reviewGreg R.6 years ago
My wife and I were moving to a new area of Reno and while researching moving companies I found Two Men and a Truck and was very impressed with others experiences. It was easy to set up an appointment and everyone I dealt with in the office was nice, informative and spent the time to address any questions or concerns I might have. The day of the move came and they were on-time. The team of John, Andrew and Braden did a great job of packing our kitchen and getting the furniture ready to load.
5-star Google reviewA E.5 years ago
Used this company for the first time and I'm never going with another mover again. From the first conversation with Kelly until the time of final payment we only experienced excellent customer service. The rate quoted was also what we paid and it was a super great deal. We had a MASSIVE Tool Cabinet to move and they were able to get a truck with a lift gate for us. We moved from a packed 3 bedroom apt with a huge garage to a 2 story 3 bed home in another state.
Reply from the business

Hello A, Thank you so much for rating TWO MEN AND A TRUCK 5 stars! It was our pleasure to help!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • courteous staff56
  • careful movers26
  • quick move20
  • reasonable pricing12
  • careful handling of furniture12
  • careful packing10
  • furniture placement8
  • office move4
  • cross country move2
  • truck size2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • mapquest.comdirectory

Before you hire Two Men and a Truck Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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