Two Men and a Truck Moving
Google rating
4.8
Ratings counted
330
Are 1 or 2 star
3.9%Around typical
The rating breakdown
13 of the 330 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Against other movers in Mankato
About the same as the middle of the 3 movers in Mankato we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 307 | 93.0% | |
| 4 star | 10 | 3.0% | |
| 3 star | 0 | 0% | |
| 2 star | 2 | 0.6% | |
| 1 star | 11 | 3.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 3.9%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings2 · 25%
- Late, delayed or a no-show2 · 25%
- Crew conduct1 · 13%
Counted across the 8 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terribly disappointed with the service provided. I was assured on more than one occasion prior to the date of service that the team had experience moving baby grand pianos. Not only was obvious from the start that *none* of the four movers had ever moved a baby grand, I was charged extra for the additional help. They arrived late and ultimately had to wait for a fifth mover to come instruct them on how to properly move it.
Hi Charlie, I apologize first and foremost for the terrible experience you had with us! This … More
Got everything moved, but made the situation more stressful. We hired 4 guys for our multi-apartment move today. Two of the guys were extremely respectful and took initiative with our items. The other two provided a disappointing experience. Somehow the other two had gotten into an argument while moving our items. What began as a small argument turned into full-blown yelling in my hallway. My neighbors were looking in the hallway to see what was going on.
We're sorry to learn of this, Jack. We take all feedback seriously and will address this with our team. Please contact our office at [phone removed] to discuss this matter further.
I have never had a worse move. I hired Two Men and a Truck to load a truck for me in preparation for a cross country move. The employees appeared to be inexperienced and seem to have had very little training. When the employees arrived at the job site they were totally unprepared for the job. They didn't have any equipment with them that would be expected. They had no hand trucks, tape, or anything like that. Fortunately I had nearly 50 furniture moving blankets and was able to supply tape.
Hi Melinda. I'm truly sorry to hear about your disappointing experience with our service. This is definitely not the level of professionalism and expertise we aim to deliver. We deeply regret any inconvenience or damage caused during your … More
I have personally never use them but if you want your neighbors to hate you use this company they're Extremely Loud moving in furniture without any care at 8:00 in the morning Edit: I see that the owner of the business has commented on my post your team arrived at 8:40 and was loud as all can be, management needs to understand it is their fault and not their workers. Everyone know there's no Oxygen outside until Noon
Thank you for sharing your feedback. We understand that moving can sometimes be disruptive due to the nature of the work, as it involves large trucks and moving heavy items, which can be noisy. We do our best to minimize the impact on the … More
Two years ago this company provided excellent service for my father’s move. For this move it was completely the opposite in every regard. They were inexperienced, indecisive and one of the team clearly displayed an attitude. It reminded …
Hi Terry, I apologize for your experience and would appreciate the opportunity to hear how our team can improve. Please call us at [phone removed] so I can review your move with you. Thank you for choosing Two Men and a Truck.
Chris, Courtney, Meade, and Spencer are excellent workers. Very stand up guys. Can’t say the same about the management side. Would suggest Mayflower as the go to, in the Mankato area.
We are sorry you feel this way. We at Two Men and a Truck try our best to treat all customers and past employees with the outmost respect and try to accommodate all wants and needs. If you would like to discuss this further, please contact Mike (owner) at [phone removed].
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous13 · 68%
- Worked hard and fast8 · 42%
- Turned up when they said3 · 16%
- Careful with belongings3 · 16%
- Kept in touch2 · 11%
- Price matched the quote1 · 5%
Counted across the 19 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
Professional and courteous service all around. Great communication from the office and the movers! The movers did an excellent and efficient job. They were also very careful with our furniture--especially our heirloom china hutch!
Thank you, Chuck, for your wonderful feedback! We're thrilled to hear about your positive experience with our team and their careful handling of your furniture. Thanks for choosing TWO MEN AND A TRUCK!
Good Evening Two Men and a Truck: I had a wonderful experience with your people today. They were polite, neat, on time, friendly and did a GREAT job. They set out to move large furniture and make two stops for me. The guys were very serious and did a wonderful job. I will definitely pass on the word to use your company in Mankato. Thank you to Damien, Nick and Connor. Keep up the good work.
Thank you, Mary, for sharing your positive experience! We're thrilled to hear that Damien, Nick, and Connor provided excellent service. Your recommendation means a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
The moving team was not only professional, efficient, and protective of my belongings, they were FUN❣️ Darien, Q, and Branden were personable, friendly, and we all had a great time while getting the work done! The move was completed in under 4 hours and under quote! I couldn't be more please!
Thank you, Laurel, for your wonderful feedback! We're thrilled to hear that Darien, Q, and Branden made your move both efficient and enjoyable. Thanks for choosing TWO MEN AND A TRUCK!
Dear Two Men and a Truck, We actually had Four Men and Two Trucks. I don’t know what we would’ve done without you! I met the guys, Bret, Brandon, Thor, and Luke in the garage; each one of those guys introduced themselves and shook our hands. They loaded their trucks (about 4 hours) during that time they chatted back and forth about the job and what needed to be done. So professional and considerate of my parents belongings.
Thank you, Tanya, for sharing your wonderful experience with us! We're thrilled to hear that Bret, Brandon, Thor, and Luke provided such professional and considerate service. Your kind words about their hard work and dedication mean a lot to us. Thanks for choosing TWO MEN AND A TRUCK!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff32
- furniture placement30
- friendly movers16
- careful handling of furniture7
- moving large items4
- piano moving4
- prompt arrival2
- under quote2
- fast move2
- interstate move2
- fast movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- yelp.comreviews