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Two Men and a Truck Moving

Mover in Sachse, Texas

Its address is in Garland, Texas. It appears here because Google returns it for Sachse.

Google rating

4.8

Ratings counted

1,083

Are 1 or 2 star

5.1%Around typical

The rating breakdown

55 of the 1,083 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
1,00692.9%
4 star
161.5%
3 star
60.6%
2 star
40.4%
1 star
514.7%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,614
5–10%
2,324
10–20%
1,521
20%+
538

The marker is Two Men and a Truck Moving at 5.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.

  • Damage to belongings10 · 38%
  • Items missing or never delivered5 · 19%
  • Price rose after the quote4 · 15%
  • Late, delayed or a no-show3 · 12%
  • Crew conduct2 · 8%
  • Claim or refund went nowhere1 · 4%
  • Stopped responding1 · 4%

Counted across the 26 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewStephanie T.Edited 2 months ago
DO NOT Hire Two men and a truck Moving Company it is a scam! No inventory was taken for my move and I was quoted $210 a hour for 3 men for 3 to 5 hours around a $1,000 that quickly turned into 8-10 hours and me paying $2,001 for the move and I tipped for the guys efforts and you would think that the cost was the bad part no it gets worst. I noticed something was missing and things were damaged.
Reply from the business

Hi Stephanie, We are sorry to hear you were unhappy with your moving experience. Your initial estimate was based on the inventory discussed at the time of booking, and a revised estimate was later completed to reflect additional items added to the move.

1-star Google reviewDaniel J.Edited 5 years ago
I do not recommend for anybody to use this company when the movers showed up they were four hours late and one of the other guys was lazy and I had to help move the guys and then they overcharge for the price then when I try to talk to the supervisor on the phone I told him I would never use your company again and he hung up the phone on me companies the style understand is the customers as what makes your companies if who you are today your customers is what pays your bills.
Reply from the business

Hi Daniel, We apologize for the delayed start of your move. Due to the inclement weather last week, we were required to push back some of our moves in order to keep our employees safe. We tried to get to you as soon as possible while keeping our guys' safety in mind.

1-star Google reviewLavada B.Edited 7 years ago
I had not done this review previously because I was truly hoping for a different outcome to my situation but now it's almost 3 months later, several phone calls with no call back, and I am disappointed now. My TV stand was broken during our move, and after I was insulted by being offered 50 dollars, I told them to go ahead and fix it at their so called service vendor. Since then I have heard nothing. Furthermore I can't even get a call back. This was our living room TV stand.
1-star Google reviewGina V.5 months ago
I would not recommend this company. I was begged to leave a positive review before realizing that a $1,200 bike was missing from my move. When we called the driver right away, he admitted it had been left at the apartment and forgotten instead of being loaded onto the truck. On top of that, items were left in the garage instead of being properly placed inside. I had everything labeled and organized perfectly for them. We filed a claim and nothing was done.
Reply from the business

Hi Gina, Thank you for your feedback. We’re very sorry to hear about your experience and understand how frustrating this situation must have been. After reviewing your move and speaking with you, we acknowledge that an item was unfortunately left behind during the loading process.

2-star Google reviewJeff L.Edited 6 years ago
This review really should be a one star. But since they did show up at my home for the free quote on the date and time frame we set-up I'll leave the review as a two star. During the visit the woman doing the estimate was having problems with her notebook/tablet and was unable to give an estimate at the end of the walk-through. She mentioned that she needed to head back to the office to finish the estimate and then email it to me. Having reconfirmed my email address with her she then left my home.
Reply from the business

Jeff, We appreciate your feedback and for bringing this to our attention. We have addressed the issue to ensure it will not happen again. We sincerely apologize for the miscommunication and someone will be reaching out to you immediately.

1-star Google reviewJamesha M.4 months ago
If you are a regular working class person with small items please look elsewhere. I was mislead on the price we would be paying. We had everything boxed and ready for them and we were only moving 9 minutes away from our last apartment. They moved no couches , no bed frames ,no mattresses , no large equipment. However I still ended up paying 600$. They purposely moved slow to increase my moving time.
Reply from the business

Hi Jamesha, Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. We do want to clarify that when your move was booked, you were provided with a price range based on the details of your move, and your final total did…

1-star Google reviewKaty Z.Edited 8 months ago
Please do not get thier services. 2 men and a truck are known to be good but not this franchise. I took my brothers reference since he used them to move from Tucson to Scottsdale, AZ and was very happy but sadly my experience was horrific. I spoke with Jonathen and he recommended me to hire three men for a one bedroom apt that was only 786 sq feet to be done within 4 hours max 5 to 6 hours. He said “ 6 hands are much faster” which was a lie since it took 10 hours and only one person was working named Juan.
Reply from the business

Hi Katy, We’re very sorry to hear that you feel this way about your experience, and we appreciate the opportunity to clarify what took place and the steps our team took to resolve your concerns.

1-star Google reviewRachel H.7 years ago
I booked movers for August 6th and called multiple times the day before to confirm the appointment (because nobody there called to confirm it with me). I called multiple times, left voicemails, and sent emails. Finally, I selected the option to speak with the corporate office instead of continuing to leave voicemails. The gentleman who answered my call, "AJ" didn't care at all that I couldn't get ahold of anyone and told me they were in a meeting all day so I won't hear back until tomorrow (the day of my move).
Reply from the business

Hello Rachel. We are so sorry to hear about your unpleasant experience with scheduling your move. Our Garland location just transferred into new ownership and management and we take our slogan "Movers Who Care" very seriously.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous164 · 38%
  • Worked hard and fast150 · 35%
  • Careful with belongings52 · 12%
  • Turned up when they said46 · 11%
  • Kept in touch20 · 5%
  • Price matched the quote4 · <1%

Counted across the 428 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.

In their own words

5-star Google reviewEkundayo O.Edited 8 months ago
I had an amazing experience with 2 Men and a Truck! The movers, Cameron and Landon, were outstanding from start to finish. They showed up on time, were extremely professional, and handled everything with care and efficiency. They worked quickly but carefully, communicated clearly, and made the entire moving process completely stress-free. You could tell they genuinely cared about doing a great job. I couldn’t have asked for a better moving team—huge thanks to Cameron and Landon for going above and beyond.
Reply from the business

Hi, Ekundayo. Your feedback is highly appreciated. Thank you for the review!

5-star Google reviewS P.5 months ago
Absolutely recommend! We made the mistake of using All My Sons last time and it was a nightmare we are still recovering from a year later. Took a chance and booked with Two Men and a Truck this time and it was better than expected. The movers were friendly, professional, and careful. The prices were exactly as quoted too unlike the other guys. Will definitely use them again.
Reply from the business

Thank you for sharing your experience with us, S ! We are so happy to hear about your experience and we're thrilled to have provided an efficient and helpful move for you.

5-star Google reviewJoe M.9 months ago
My wife counted up our moves BEFORE this one - 16 in total and this made 17. In all of our moves, we have never had such an outstanding group of individuals to work with, both personally and professionally. They showed up when they said they would, completed every request we had without any side looks or comments under their breath. The teams themselves, we had them pack on a Sunday, and another team (including 2 from the packing day) moved us on Monday and both teams were outstanding.
Reply from the business

Thank you for sharing your experience with us, Joe ! We are so happy to hear about your experience and we're thrilled to have provided an efficient and helpful move for you.

5-star Google reviewJordyn T.4 months ago
Jermaine, James, and Clayton were AWESOME!!! Jermaine was very thorough explaining the process of how the move was going to go and how long it was going to realistically take given the circumstances of stairs vs. elevator. He was exactly on point with his estimate and they all worked diligently together to make sure everything was wrapped and protected.
Reply from the business

Hi, Jordyn. We are happy to hear about your awesome move experience with our team, thanks for leaving a review!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling86
  • polite staff58
  • professional movers52
  • crew50
  • quick move18
  • estimate accuracy17
  • furniture moving9
  • junk removal4
  • communicative movers3
  • long distance move2
  • last minute move2

Before you hire Two Men and a Truck Moving

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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