Two Men and a Truck Moving
Mover in Statesboro, Georgia
Its address is in Pooler, Georgia. It appears here because Google returns it for Statesboro.
Google rating
4.5
Ratings counted
560
Are 1 or 2 star
10.4%Above typical
The rating breakdown
58 of the 560 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 464 | 82.9% | |
| 4 star | 30 | 5.4% | |
| 3 star | 8 | 1.4% | |
| 2 star | 12 | 2.1% | |
| 1 star | 46 | 8.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 10.4%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings16 · 33%
- Crew conduct10 · 20%
- Items missing or never delivered5 · 10%
- Price rose after the quote4 · 8%
- Late, delayed or a no-show3 · 6%
- Stopped responding2 · 4%
Counted across the 49 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They sent 3 young guys that look like teens which no problem some teens work hard. But these guys were not at all professional. SLOW SLOW WASTED TIME WHICH LED TO ME PAYING MORE THAN I WAS QUOTED. Something that should have took 3 to 4 hours took all day long THIS IS SECOND TIME USING THEM FIRST TIME WAS GOOD. HAD LESS STUFF THIS TIME. BROKE A BIRD BATH ID HAD FOR 49 YEARS. AND A CANDLE HOLDER.
Hi Ms. Crosby, Thank you for taking the time to share your feedback. I sincerely apologize that your recent move did not meet your expectations, particularly given your positive experience with us in the past.
Run, don't walk!! No call, no show! Are you kidding me?? Not to mention they wouldn't answer their business phone for the entire day! We are moving 700 miles and you don't show up? Use my credit card and you will receive a call from our attorney.
Hey Jennifer, I'd like to start by extending our sincerest apologies for the missed move and lack of communication. Building trust with our customers is extremely important to us, so I can assure you that we never intended to leave you stranded on move day.
My experience couldn’t have gone any worse than it did. I knew that my office furniture that needed to be moved from my home to my business location was going to be a challenge based on its size, but I never imagined that “professional movers” wouldn’t be able to do the job without dropping it on the concrete and damaging it in several different areas.
Hello Isia, We are so sorry to hear a few of your items were damaged during your recent move. Our team would be more than happy to speak with you to learn more about your move. Please give us a call directly at ([phone removed] so we may help further.
I unfortunately had a disappointing experience due to poor communication and coordination from Two Men and a Truck. During my initial planning discussions with a representative, I was provided with a quote and outlined logistics for the move, including an approximate arrival time for moving day. On the day of the move, I reached out to confirm the movers’ arrival time.
We recently sold our home in Georgia and moved to South Carolina. We hired Two Men and A Truck out of Pooler, Georgia. We have a baby grand piano that they assured us would be no problem to move as they had moved many pianos over the years. The moving team they sent loaded the piano on the piano skidboard keyboard side down. Baby grand pianos are to be loaded onto their flat side. Every reputable moving company knows this. It is standard operating procedure.
Ms. Jackson, We are sorry to hear about your dissatisfaction with Two Men and a Truck Savannah. Your feedback helps us greatly. Please feel free to contact us with any additional questions or concerns. Thank you.
I contacted Two Men and a Truck for a residential move from Savannah, GA to Atlanta, GA. Two men came to my home to do an initial estimate and they were prompt, professional and courteous. On the day of the move their movers packed my things on the truck. Given the time to load and the distance, it required an overnight trip.
Rachel, We are so sorry to hear about your experience and can most definitely understand your frustrations. We also want to thank you for bringing this to our attention. Customer feedback is the best way for us to improve our standards to better serve our customers.
Worst service ever. Me and my husband bubble wrapped, shrink wrapped, and boxed everything in my house. We even went as far as moving everything into the living room so that the men were able to grab and go. The only extra service that two men in a truck provided, was 2 mattress covers. So someone please tell me why it took them 4.5 hours to pack the truck when they only had to tote my things appropriately 10 steps from the living room to the truck. They did not have to go from room to room to get boxes.
Ms. Fogle, We are sincerely sorry to hear about your experience and can certainly understand your frustrations. We did try to reach you on the number on file but could not get through due to a full or unavailable voicemail setup.
I had booked 3 stages (day 1pack, day 2 move, day 3 unpack). I had explained prior to booking, I will need assistance unpacking and placing items where they need to go. The estimate given for all three stages after walk though was $3,600 and some change. Day 1: half the house was packed. Day 2: half the house was packed and moved. I requested they come back and not only did they begin to throw things in any box, but I had to do the labor myself.
Hey Sandra, thank you for taking the time to provide your feedback. We're very sorry to hear this is how you feel about our business and the services we provide. I can firmly say that we were fully committed to providing the best possible moving experience for you.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous234 · 58%
- Worked hard and fast134 · 33%
- Turned up when they said85 · 21%
- Careful with belongings61 · 15%
- Kept in touch35 · 9%
- Price matched the quote6 · 1%
Counted across the 405 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
We used two men and a truck for a local move from one home to another. Pre move communication was seamless and we thought the quote was reasonable. The day of the move the office communicated that they may be slightly later than the previous arrival window. Nick and Noah arrived first and were both very professional and took us through the initial paperwork quickly. They were very respectful of our belongings and worked quickly but carefully. Josh arrived soon to help with the move and was also professional.
Hi Kelly, thank you for the thoughtful review! We're glad communication was smooth and that Nick, Noah, and Josh provided professional and careful service on moving day. We appreciate your trust and look forward to helping again!
Great customer service and professionalism. Arrived on time and completed the job in 2 hours as quoted. Would not hesitate calling them for future moves.
Thanks so much for sharing with us, Bessie! We appreciate your feedback!
Isaiah and Matt moved my entire salon in 2 hours! No damages. Extremely professional and friendly. I specifically hired them back two weeks later to move my home to my new home. Isaiah was available but unfortunately Matt was not. But Toby came and they once again did a great job! Today, outside of Two Men, Isaiah and another employee named Antonio moved an entire bed suite for me from Wilmington Island all the way to Richmond Hill.
Wow, Kiley—thank you for such a thoughtful and detailed review! We’re lucky to have Isaiah, Matt, Toby, and Antonio on our team, and we’re so glad they helped make your move a success from start to finish.
Overall, we had a pretty good experience with our recent move. It was a local move, so it went pretty smooth and we had already packed up our items prior to the big move date. I felt like our items were in safe hands (moving a 4 bedroom 2 story home to another 4 bedroom 2 story home = LOTS of items!) and they really took care of the things they were moving. The guys we had, I believe their names were Brian and Jaden, were extremely kind and careful and very patient with all the things we had going on.
Thank you for leaving us a review, Veronica! We're grateful for the opportunity to serve you and we wish you all the best in your new home! We appreciate the feedback, and will be sure to address these points with our team. Thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- courteous staff54
- professional movers26
- careful with furniture25
- polite movers20
- local move11
- efficient move8
- easy moving process4
- long-distance moving4
- fast loading4
- patient movers3
- last minute move2