Two Men and a Truck Moving
Mover in West Park, Florida
Its address is in Orlando, Florida. It appears here because Google returns it for West Park.
Google rating
4.6
Ratings counted
685
Are 1 or 2 star
8.0%Above typical
The rating breakdown
55 of the 685 ratings in Google’s published star breakdown for Two Men and a Truck Moving are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 609 | 88.9% | |
| 4 star | 10 | 1.5% | |
| 3 star | 11 | 1.6% | |
| 2 star | 11 | 1.6% | |
| 1 star | 44 | 6.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is Two Men and a Truck Moving at 8.0%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Two Men and a Truck Moving, counted by matching the words they used.
- Damage to belongings14 · 33%
- Crew conduct8 · 19%
- Items missing or never delivered6 · 14%
- Price rose after the quote4 · 9%
- Late, delayed or a no-show3 · 7%
- Stopped responding3 · 7%
Counted across the 43 one and two star reviews we have read for Two Men and a Truck Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Spent around 3700$ for a move from Orlando tom tampa ,Team which came was very unprofessional ,left all the war drop boxes un opened and furniture un organized ,were in a hurry to get out ,blaming on the Hoarding for 5 Pm deadline but they did not show up in Tampa till around 12 pm and one of the helper had headphones on and won't even listen and was arguing with the rest ,missing my 2 candle stands but the sales person is busy trying to sell to other customer won't even reply or text ,Very unprofessional
Thank you for your feedback. We apologize as this does not sound like a typical experience and we’ve discussed this with your moving team. Thank you for your input.
I've used different Two Men and a Truck locations but this one left us disappointed. Many items were broken or badly scratched, my walls were damaged. Sadly, this wasn't noticed until days after as we've been back and forth between places. They were already at 45 minutes charged when they knocked on my door even though their location is less than 15 minutes away so I feel like they overcharge. And then so much time is wasted with the paperwork before they even start. Why isn't this done beforehand?
Thank you for taking the time to share your experience. We're very sorry to hear about the issues you encountered with your move. However, after reviewing our records, we believe this review may have been intended for a different location.
Do NOT use this office for moving! First off, the entire thing is a total ripoff. I had movers for maybe 3 hours, but because of having to pay for the gas AND the time from their facility to my place and back to the facility, this was an extra $305. Give me a break! Get a UHaul or Budget truck and hire movers through U-Haul for much less. Second, the main guy that moved our stuff was given a key. He said he had put it down in the house, but we could not find it anywhere.
Hi Luke, thank you for sharing your concerns. We’re sorry to hear about your experience, and we truly appreciate the opportunity to address your feedback. Regarding the port-to-port drive time, we always strive to clearly explain this during the initial booking process, as it’s a standard part of…
I would have given them a 5. The move and crew itself was great until they forgot the slatts of my 80 year old father's bed frame on the truck. As we looked for them and couldn't find them in the house we called and they lead was like OH yeah we found them when we got back to the shop. He assured us that someone would bring them out to us the next morning between 8am and 10am...
I had a deeply frustrating experience with Two Men and a Truck that I feel compelled to share to warn others. I contacted Andrew at the company to schedule a large and complex move, clearly explaining the scope of work, including multiple stops. Andrew assured me the movers could handle it and provided a quote based on this. On the day of the move, the movers called to confirm they were en route to the first of five locations.
Hi Miranda. We’re sorry to hear about the difficulties you encountered with your move. We understand the frustration over the additional costs and incomplete service. We offered to stay and complete the job or return the next day to meet the estimated time and price.
This company moved our furniture from Orlando to Roswell, GA in Feb, 2018. Some additional items were not delivered until the end of April, 2018. These items were held back for repair since the company severely damaged them when moving them into storage. We purchased $40,000 replacement value coverage to cover damages on this recent move. However, this company has refused to reimburse or cover any of the damages. They sent someone of their own choice out to assess the damages but never followed up with repairs.
Merrie, We apologize that you feel as if we have not addressed your needs since your move took place last February. We did repair and deliver some of the items but as for the furniture in your Georgia home, we made several attempts to coordinate on-site repair from local vendors but you were unable…
I have used Two Men and a Truck in the past and had very good experiences. This unfortunately is not one of them. My actual move took approximately two hours and 15 minutes. I was billed for the entire four hours. Be aware. When they call you in the morning to say they’re on their way, that’s when the clock starts. In my case, the movers called at 9:04 AM and told me they were going to be there at 10:15. So I was charged an extra hour and 10 minutes even before they showed up.
I moved a first floor 1bedroom apartment to a second floor 1bedroom apartment and the only things I had them move was a queen size bed no headboard a dresser and 2 night stands, a couch 3 glass tables, TV, TV stand, washer and dryer a few boxes and a few odd and ends, for example a stand up mirror an empty standing cabinet a stand up lamp and empty storage bins and they took 5 hours to complete this.
Quinita, thank you for providing feedback on your move. We're sorry the move took longer than anticipated and we apologize the moving crew made an unexpected stop for lunch. In the end you were only billed for 3 hours of moving time.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous187 · 47%
- Worked hard and fast165 · 42%
- Careful with belongings56 · 14%
- Turned up when they said51 · 13%
- Kept in touch21 · 5%
- Price matched the quote8 · 2%
Counted across the 394 four and five star reviews we have read for Two Men and a Truck Moving. A review can mention more than one thing.
In their own words
⭐️⭐️⭐️⭐️⭐️ I couldn’t be more impressed with the service I received from Talley and his team. From the moment they arrived, the team was professional, friendly, and incredibly efficient. They handled my furniture with great care—wrapping, lifting, and loading everything with precision. Not a single scratch or ding! They showed up on time, worked quickly without cutting corners, and made what could have been a stressful move completely seamless.
Jeff, we're thrilled to hear about your positive experience with Talley and his team. Your kind words about their professionalism, efficiency, and care are greatly appreciated. Thanks for choosing TWO MEN AND A TRUCK!
I have lived in Orlando 40 years and upon retirement was moving to Mount Dora. I had used Two Men And A Truck twice previously and always thought them to be extremely professional. So again, it was time to call Two Men And A Truck. However, this move became a little more involved. Five men, and two trucks later, and along with my own truck loaded, upon leaving my past residence, I placed a called to where I was moving and they said “There has been a change of plans”.! Uh oh!
John, thank you for the thorough review. We’re pleased to know you’ve had previous positive experiences which caused you to call Two Men & A Truck® for your move to Mt. Dora. We’re sorry about the change in plans in the middle of the move but we’re glad to learn your moving team handled it calmly…
I could not recommend Two Men and a Truck more! The positive experience started with my first phone call to the office. At the time, I had no idea exactly what my move would look like. I was downsizing and knew that I needed to bring some things to storage, some things all the way to the new location, and get rid of some things. I wasn't sure exactly what part of the move I was going to use them for (I ended up using them for everything).
Thank you for the awesome review! We’re so pleased to learn you had a great experience with Scott, Brendon & Chris! Moving can be extremely stressful, but we’re happy your team created an easy day for you. Thank you for choosing Two Men & A Truck®! We value your business and your feedback.
Our interaction with Two Men and a Truck was nothing short of excellent! David helped us put our move together last minute without hesitation, was super responsive to any questions/concerns that I had, and made sure we were taken care of. Then on moving day, the crew that came to help was by far one of the most down-to-Earth and professional group of workers I have ever dealt with.
Darrell, thank you for the awesome review! We will share your feedback with your entire team. They will pleased to know how much their efforts were appreciated. Thank you for choosing Two Men & A Truck®. It was a pleasure to serve you. We wish you all the best in your new home!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff38
- professional movers25
- quick movers20
- efficient movers19
- easy move9
- careful moving8
- affordable pricing7
- booking process7
- careful packing4
- patient movers3
- last minute move2
- unprofessional movers2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- facebook.comsocial