U & I Movers Express

My mom called on Thursday to set up a simple piano move for friday...just moving it down the hall. They said they had a move on the west side of Gb and that they would call when they were finished. We set up with a neighbor to be here when they called. They never called or showed up. We even called around 3 on Friday to see what was going on and were told that they would call when on their way. They never called and never showed up. They lost our business!!

UPDATE: They continue to charge us even though our camper is no longer parked there. What a greedy company. RUN! I am giving 2 stars instead of 1 because they did move our things. We hired Scott and his crew to move us from our apartment into our new build. They told my husband they would have 3 movers at $75/hr. When they showed up, there were 5 of them. They arrived at approximately 8:20am and were on our ring cameras at 12:26pm leaving our home and completed.

We had a terrible experience back in July. They were supposed to come at 8am. Canceled stating it was hot weather, said they would be there by noon. Found out they took a bigger job. I had my father who was waiting to move into assisted living sitting there without medication and could not move him yet because his chair needed to be brought there by movers. By the time they should up at 430 pm he missed his pills and was incontinent all over. They moved four large items only about 2 miles.

Worst Moving Experience Ever. Avoid U & I Moving! Scott and Karla are not to be trusted! I contacted Scott and Karla approximately 3 years ago to pack my home, place all items in storage and then move to a new home. I have an extensive art collection including ceramics and had paid Scott and Karla a significant amount of money to have these fragile items professional packed in wooden crates. I was assured that they had extensive experience in packing art work.

If a zero rating was an option I would definitely rate them a zero! WORST MOVERS EVER. Long story short after refusing to move many of the items contracted to move, never offering to return to get the items once they were packed "according to their standards" broke three pieces of furniture and the response was "you signed a waiver." Was willing to fix one of the pieces as a " courtesy." I made arrangements to be home by taking off work. They cancelled at the last minute stating they would reschedule.

Do NOT trust the estimate. Do NOT trust the reviews on their webpage. Scott and Karla will give you an estimate you can live with and then when the move is complete add 40% and blame you. Scott underestimated the job, ignored multiple verbal and in writing statements that we needed to be out by 11am. He called in additional help to get us out in time and charged us overtime.

Long story short - If you would like to have a price stated for your belongings to be moved(after sending an itemized furniture list, house sq footage, etc), Have U & I fill their truck 2/3 of the way full and then TRIPLE your price, bring more men then stated (and charge you for it)and then break your nicest piece of furniture - U&I Movers are for you. But for those of you that can't resist salting an abrasion - U & I Movers Express will be sure to assure you that the parts they broke will be fixed. Every week.

Stay away!!! We absolutely do not recommend this company! They sold us a refrigerator that they claimed was working because it would run. The refrigerator runs but does not cool to safe enough levels to store food. We sent a message just days later stating that the refrigerator wasn’t working and they refused to return our money and said there was nothing they could do. Please don’t make the same mistake we did!