U-Lock Mini Storage Nanaimo - Self Storage Nanaimo
Self-storage facility in Nanaimo, British Columbia
Google rating
4.7
Ratings counted
318
Are 1 or 2 star
4.1%Around typical
The rating breakdown
13 of the 318 ratings in Google’s published star breakdown for U-Lock Mini Storage Nanaimo - Self Storage Nanaimo are one or two star.
Against other listings in Nanaimo
1.9 percentage points lower than the middle of the 20 listings in Nanaimo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 278 | 87.4% | |
| 4 star | 21 | 6.6% | |
| 3 star | 6 | 1.9% | |
| 2 star | 3 | 0.9% | |
| 1 star | 10 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Lock Mini Storage Nanaimo - Self Storage Nanaimo at 4.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for U-Lock Mini Storage Nanaimo - Self Storage Nanaimo. A review can mention more than one thing.
In their own words
Good, clean facility. Annual increases of over 10% not justified. I'm paying twice what I paid just a few years ago. Wages, taxes, monthly expenses have not increased that much, so it feels disproportionate/gouging. Otherwise, good...responsive staff, good security, great hours...best in the city!
Thank you for the 4 star review Mang. We understand that rising costs are making it difficult for all of us and we appreciate your concerns. Please contact our Management at your convenience as we would like to address your specific concerns and attempt to find a solution.
I have used many storage rentals over the years from many different companies. U-Lock mini storage is the best I have used, by far. Their location is always clean and there are no rats! Clean bathrooms also, always. Friendly and helpful …
Thank you Mauricio for your kind words! We try our best to offer the best!
The staff at Nanaimo were absolutely fantastic! They were very helpful from the start of my rental (2 lockers) to the end. The moving company came to u-lock (prearranged) and they received all the help they needed and more! The staff went above and beyond what was required of them. I am grateful for all they did for me! Best place in Nanaimo for storage.
Thank you so much for the wonderful 5 star review, it is appreciated by the entire team. Thank you for your business!
This Nanaimo facility is kept very clean and safe. There is easy access and the staff are very friendly and helpful. I would recommend this facility to anyone looking for a place to store whatever you needs you need. All sizes are …
Thank you very much for your wonderful 5 star review. Our team really appreciates your feedback.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- locker size23
- secure facility11
- clean storage area6
- hours of access5
- helpful front desk3
- dry storage3
- locker rental3
- heated units3
- gate code2
- clean washroom2