U-Pack
Google rating
4.7
Ratings counted
38
Are 1 or 2 star
2.6%Around typical
The rating breakdown
1 of the 38 ratings in Google’s published star breakdown for U-Pack are one or two star.
Worked out from 38 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Parma
About the same as the middle of the 10 listings in Parma we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 31 | 81.6% | |
| 4 star | 5 | 13.2% | |
| 3 star | 1 | 2.6% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 2.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U-Pack at 2.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said3 · 18%
- Careful with belongings2 · 12%
- Worked hard and fast2 · 12%
- Professional and courteous2 · 12%
- Kept in touch1 · 6%
Counted across the 17 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
U Pack relo Cube was delivered on time very quickly. Entire process was smooth and professional.
I highly recommend U-Pack for your move. I almost got scammed with another company but Thank God my credit card company declined the $$$$$ sale that had the moving company on record as fraud and too many complaints. Please be careful when looking into moving companies!!! U-Pack came through for us within a couple days notice. From start to finish every person I spoke to was very nice, helpful and professional, even the drivers were great!!
We're glad we could remove the stress from your move, Barbara! Thank you for trusting us and for taking the time to leave a review. We hope you enjoy your new home!
This is the first time I used a pod/container moving company. Read a lot of opinions on Reddit and decided to go here. It was everything they praised and more. Excellent communication, great at what they do, zero problems, very …
We're glad we were priced right for your move, Megan! Thank you for trusting us and for taking the time to share your experience. We wish you all the best as you settle into your new home!
We used upack 2 reloc cubes to move our 2 bed room apartment from cleveland ohio to Atlanta GA. with compared to others I find these cubes are cheaper and I found it contain more stuff what I thought of before loading the stuff, their service is faster. I got my stuff in Atlanta in less than a week. I will defiantly recommend upack. Generally I don't rate and don't give review but I thought this will be really helpful to others to choose from other moving options. Its very hard to decide when you plan for move.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cubes5
- country4
- pick up4
- quote3
- renting3
- drivers3
- condition of items2
- worry2
- competitors2
- smooth process2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
Show the text this came from
“…walkable areas in town, with lots of family-owned businesses. The Drew Carey Show’s openi”Raw text captured from the page, including any surrounding navigation.