U-Pack
Google rating
4.8
Ratings counted
13
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 13 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 84.6% | |
| 4 star | 1 | 7.7% | |
| 3 star | 1 | 7.7% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 50%
- Turned up when they said3 · 38%
Counted across the 8 four and five star reviews we have read for U-Pack. A review can mention more than one thing.
In their own words
Last three moves were professional movers, Pods, then U-Pack. The first move was expensive and resulted in broken and stolen possessions. The second move resulted in lost pods and significant delays. Enter U-Pack. Competitive pricing (lowest with no fine print or add ons). Easy sign up. Flexibility of trailer space I needed (reserved 13’ and ended up using 16’). No loss or damage. On time drop off, timely pick up and more than reasonable delivery window even during the winter holiday period.
Thank you for trusting us with your move over the holidays, Jon! We're glad we were a great fit for your needs, and we appreciate you taking the time to share your experience. We hope you enjoy your new home!
We used U-pack because Pods didn't service the area around Fort Sill in Oklahoma. After getting a quote and getting everything set-up, it was pretty much seamless. The trailer was delivered the day that they said. We got packed and had one issue. One side of the bulkhead used to lock our items in was broken. We called the dispatch office and they got us a new bulkhead that day. The trailer was hauled to the area near Fort Bragg, and with our free month of storage coupon, we paid nothing for that.
Thank you for trusting us with your move, Bentley! We're glad we could make it seamless, and we wish you all the best as you settle into your new home.
We moved from California to Texas. The entire process was great. Took some much stress and worry off of us. Every person we encountered was professional and helpful. Best way to move. We had our stuff in storage for 1 month until we closed on our house. Would recommend to anyone moving.
fabulous experience. delivered and pickup on time, easy to work with . drivers were professional , polite and helpful. recommend to everyone . i used a different company last year and waited 6 weeks for my stuff after hiring a attorney and lots of damage to furniture
Thank you for trusting us with your move, Linda! We're glad you found us easy to do business with, and we hope you enjoy your new home.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- easy process3
- helpful staff2
- helpful drivers2
- trailer2
What the company says about itself
Taken from U-Pack’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises financingsays on their website
Show the text this came from
“Customer Reviews Billing and Payment Financing Options About U-Pack ABF Transportation Tariff”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“Door Delivery Service Center Delivery Guaranteed Delivery U-Pack Storage Get Started Rea”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- nextdoor.comsocial
- mapquest.comdirectory
- chamberofcommerce.comdirectory
- facebook.comsocial
- yellowpages.comdirectory
- birdeye.comreviews
- bbb.orgreviews
- yelp.comreviews