U•STORE•IT
Self-storage facility in St. Albert, Alberta
Google rating
4.7
Ratings counted
68
Are 1 or 2 star
5.9%Around typical
The rating breakdown
4 of the 68 ratings in Google’s published star breakdown for U•STORE•IT are one or two star.
Against other listings in St. Albert
About the same as the middle of the 13 listings in St. Albert we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 58 | 85.3% | |
| 4 star | 6 | 8.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 5.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is U•STORE•IT at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for U•STORE•IT, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for U•STORE•IT. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 31%
Counted across the 16 four and five star reviews we have read for U•STORE•IT. A review can mention more than one thing.
In their own words
The staff at St.Albert U Store It was amazing! The facility is so clean, user friendly, and the staff goes out of their way to be helpful. I would definitely recommend them.
If you need to store anything, I would use this place. Rachel (hopefully i got the name right) was the most delightful and helpful person I have had the pleasure of dealing with in a long time. They are quite reasonably priced for the amenities that they offer. Loading and unloading indoors is honestly worth the extra. Plus, there is a bathroom. If you get a bigger unit, you get to use their truck, which saved me a ton of money. I will be using them again if I even need to store anything.
Zane and his team in St. Albert deserve every bit of praise. From the moment you arrive, they treat you like royalty, and their facility reflects that standard—immaculate, well-organized, and exceptionally secure. I never have a second thought about the safety of my belongings here; they’re clearly in expert hands. Highly recommended!
An absolute must if you are looking for safe clean secure cost effective storage facility. All of the staff are wonderful and welcoming. There is lots of room to pull into the warm storage bays and move your items in a climatized environment. Definitely 5 stars ⭐️⭐️⭐️⭐️⭐️
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean facility9
- cost3
- loading bays3
- climate controlling2
- free truck use2
- large carts2
- renting a unit2
- clean storage2
- safe storage2
- accommodating facility2
What the company says about itself
Taken from U•STORE•IT’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…service that U STORE IT has delivered since 1978. Contact us at 780-651-5718 for additio”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews