Ufirst Movers and logistics llc
Mover at listing 1 in Utica, New York
Google rating
4.7
Ratings counted
27
Are 1 or 2 star
7.4%Above typical
Google carries another listing under this name in Utica. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
2 of the 27 ratings in Google’s published star breakdown for Ufirst Movers and logistics llc are one or two star.
Worked out from 27 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Utica
3.1 percentage points higher than the middle of the 11 listings in Utica we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 25 | 92.6% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 7.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ufirst Movers and logistics llc at 7.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ufirst Movers and logistics llc, counted by matching the words they used.
- Stopped responding1 · 50%
Counted across the 2 one and two star reviews we have read for Ufirst Movers and logistics llc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They don't speak English very well and that is not the problem, the problem is that they don't have experience at all and they dragging all of the furniture in my floors all the way into the uhaul truck and they don't have any insurance or dot number no liability at all they are very inrresponsable when it comes to move stuff around your house or your floors my mother is not very happy with them.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast8 · 44%
- Turned up when they said5 · 28%
- Careful with belongings5 · 28%
- Professional and courteous5 · 28%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for Ufirst Movers and logistics llc. A review can mention more than one thing.
In their own words
These guys were great! I had them move a new water heater into my basement so I could install it myself. They made it look easy. The new water heater is 220 pounds and barely fit under our low ceiling in the basement. They carefully hauled it down the stairs and somehow squeezed it into position. They were very careful and obviously cared about doing a good job. They were not corporate drones, I definitely get a mom and pop small company feel.
Thank you, so much. We really care for our customers. loved to see them happy
The company was very professional and kind. Very careful with possessions. Extremely hard working and fast. Will recommend them to everyone and will gladly pay for their services again.
Thank you. Here whenever you need our services
The best moving company; they gave me a great price when I had to move. I recommend them to anyone who needs to move.
turned to Ufirst Movers because the company I originally hired was a complete nightmare. Having moved many times, I have never encountered a more unprofessional team—they completely milked the clock. Three movers stayed for two hours and accomplished absolutely nothing, failing to even bring basic supplies like tape or blankets.Desperate for a solution, I called Ufirst Movers, and they got everything right. Their communication and professionalism were top-notch, and the crew was amazing.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficiency7
- punctuality5
- kindness4
- hard working4
- care with belongings3
- helpful3
- blankets2
- team2
- furniture moving2
- polite movers2